Celeste Rattley
Phoenix
Summary
Dedicated case manager with expertise in client advocacy and conflict resolution. Proven ability to manage over 90 active personal injury claims while maintaining strong client relationships and ensuring timely communication.
Overview
3
3
years of professional experience
Work History
Case Manager
Deon Goldschmidt Attorneys
Phoenix, AZ
05.2025 - Current
- Oversaw 90+ active pre-litigation personal injury claims, including motor vehicle accidents, premises liability, slip-and-fall incidents, and other negligence claims.
- Managed property damage claims from initial reporting through vehicle repair or total-loss resolution.
- Monitored claim progress and maintained consistent communication with clients regarding case status, insurance coverage, and settlement developments.
- Prepared and reviewed documentation with clients to ensure a timely fund distribution.
Legal Assistant
Esquire Law, LLC
Phoenix, AZ
10.2023 - 05.2025
- Conducted legal research to support case preparation and documentation.
- Requested, reviewed, and organized medical records and billing statements from medical providers to support personal injury claims.
- Requested police reports and preserved third-party video evidence to support liability investigations.
- Communicated and coordinated with insurance carriers, adjusters, medical providers, and clients throughout the claim process.
Education
Bachelor of Law - Criminal Justice
University of Arizona
Tucson, AZ (Online)05.2027
Skills
- Conflict resolution
- Client advocacy
- Filevine/Case Peer
- Critical thinking
- Time management
- Microsoft Word/Outlook
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Case Manager
Deon Goldschmidt Attorneys
05.2025 - Current
Legal Assistant
Esquire Law, LLC
10.2023 - 05.2025
Bachelor of Law - Criminal Justice
University of Arizona