Celeste Stockellburg
Amado
Summary
Dedicated professional with extensive experience in digital shopping and customer engagement. Known for strong adaptability and communication skills, contributing to improved service delivery and product selection.
Overview
8
8
years of professional experience
Work History
Digital Personal Shopper
Walmart
Sahuarita, AZ
01.2020 - Current
- Curated personalized shopping experiences based on customer preferences and purchasing history.
- Streamlined online ordering process, enhancing user satisfaction and efficiency.
- Analyzed customer feedback to improve service delivery and product selection.
- Collaborated with vendors to ensure timely availability of products for customers.
- Trained new team members on digital shopping tools and customer engagement strategies.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Grocery Stocker
Walmart
Sahuarita, AZ
03.2018 - 01.2020
- Maintained optimal stock levels to enhance product availability and customer satisfaction.
- Organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to ensure efficient inventory management and replenishment processes.
- Trained new staff on stocking procedures, safety protocols, and equipment usage.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Greeted customers and directed to requested products.
- Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
- Expedited the receiving process of new shipment arrivals through efficient unloading, sorting, and staging tasks.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Walden Grove High School
Sahuarita, AZSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Customer satisfaction
- Adaptability and flexibility
- Conflict resolution
- Opening and closing procedures
Languages
English
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
01.2020 - Current
Grocery Stocker
Walmart
03.2018 - 01.2020
High School Diploma -
Walden Grove High School