Celina Diaz Franco
Phoenix
Summary
Detail-oriented professional with experience in both reception and construction roles. Skilled in team collaboration and adapting to technology, consistently delivering exceptional customer service while maintaining a safe and organized work environment.
Overview
3
3
years of professional experience
Work History
Receptionist
Premier Inn Hotel
Peoria
10.2025 - Current
- Greeted guests warmly and provided check-in assistance.
- Managed phone inquiries and directed calls to appropriate departments.
- Coordinated room bookings and ensured accurate guest information.
- Maintained cleanliness and organization of the reception area.
- Collaborated with housekeeping to ensure timely room readiness.
- Assisted in processing payments and managing cash transactions.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Construction Worker
Contractor Advertising
Phoenix
01.2023 - Current
- Operated power tools and machinery for various construction tasks.
- Followed safety protocols to maintain a secure work environment.
- Assisted in site preparation and layout for new projects.
- Collaborated with team members to complete tasks efficiently.
- Maintained equipment and tools to ensure optimal performance.
- Loaded and unloaded construction materials as needed.
- Transported materials and supplies to designated areas on site.
- Cleaned job sites to promote safety and organization.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Mixed concrete, mortar and other materials to prepare building material.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Measured distances accurately using tape measures or laser measuring devices.
Education
GED -
Pinnacle Charter School
Tempe, AZ01-2025
Skills
- Power tool operation
- Safety compliance
- Material handling
- Problem solving
- Tile setting
- Flooring installation
- Guest check-in
- Phone management
- Team collaboration
- Adaptation to technology
Timeline
Receptionist
Premier Inn Hotel
10.2025 - Current
Construction Worker
Contractor Advertising
01.2023 - Current
GED -
Pinnacle Charter School