Celina Villa
Phoenix,AZ
Summary
Experienced and motivated Retail Sales Associate with a strong background in customer service and sales. Proven track record of driving increased revenue, enhancing the buying experience, and elevating company profile within targeted markets. Consistently recognized for outstanding sales performance and delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
High School Art Teacher
Heritage Academy Pointe
07.2024 - 05.2025
- Developed and delivered engaging art lessons for students from kindergarten to 12th grade, fostering creativity, self-expression, and artistic skills.
- Managed classroom supplies, collaborated with colleagues to create dynamic curricula, and assessed student work, providing constructive feedback.
- Promoted inclusion, respect, and collaboration while supporting individual learning goals, monitoring progress, and providing guidance on academic and social issues.
Student Council Advisor
Heritage Academy Pointe
07.2024 - 05.2025
- Developed and implemented student guidance plans, collaborating with parents, faculty, and social workers to support academic and personal growth.
- Advised students on educational, career, and social opportunities, helping them develop key skills such as time management and organization.
- Monitored student progress, provided resources, and offered creative solutions to overcome challenges and achieve academic and career goals.
English Teacher
Heritage Academy Pointe
01.2025 - 05.2025
- Developed and implemented dynamic English curriculum and lesson plans, utilizing multimedia and technology to enhance student engagement and comprehension.
- Fostered critical thinking and teamwork through group projects, assessments, and individualized support for struggling students.
- Promoted an inclusive and collaborative classroom environment, monitored student progress, and provided guidance on academic and personal growth.
Yearbook Advisor
Heritage Academy Pointe
07.2024 - 05.2025
- Managed the creation of the yearbook, overseeing photography, editing, and content development while coordinating with clubs and staff.
- Collaborated with graphic designers and other departments to produce high-quality, engaging content and unique special features.
- Led a yearbook staff, delegated tasks, ensured deadlines were met, and provided editorial feedback to maintain content accuracy and quality.
High School Spanish Teacher
Heritage Academy Laveen
07.2023 - 05.2024
- Developed bilingual curricula in Spanish and English, designed assessments, and created a supportive learning environment for language development.
- Implemented individualized education plans, supported diverse student needs, and provided guidance on academic, social, and emotional growth.
- Monitored student progress, provided feedback, and promoted a culture of inclusion, collaboration, and respect in the classroom.
Dance Teacher
Heritage Academy Laveen
07.2023 - 05.2024
- Planned and delivered Baile Folklorico lessons, adapting materials to meet students' needs and promoting a safe, respectful learning environment.
- Monitored progress, provided individualized instruction, and collaborated with colleagues to enhance student success and enjoyment.
- Organized activities, planned recitals, and tailored classes to suit varying abilities while fostering health, wellness, and fitness goals.
Substitute Teacher
Heritage Academy Laveen
01.2019 - 05.2023
- Managed classroom assignments, student needs, and recordkeeping while overseeing behavior, discipline, and communication with parents.
- Developed and implemented lesson plans, utilizing diverse instructional strategies to meet student needs and align with grade-level standards.
- Attended professional development sessions, collaborated with staff, and monitored student progress, providing feedback and behavior management strategies.
Leader in Volunteer Service
Chicanos Por La Causa
03.2020 - 08.2021
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Trained employees on computer refurbishing and assigned duties.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Sales Associate
Journeys Shoe Outlet
01.2020 - 08.2020
- Greeted customers, provided product recommendations, processed transactions, and maintained store organization to promote merchandise and enhance customer experience.
- Built strong customer relationships, utilizing feedback to improve service, meet sales targets, and ensure loyalty through exceptional shopping experiences.
- Managed store displays, monitored security, and performed merchandising tasks while staying informed on product knowledge, sales policies, and promotions..
Sales Associate
Bath & Body Works Inc.
09.2019 - 06.2020
- Delivered exceptional customer service by assisting with product questions, purchases, and store policies while maintaining an inviting store environment.
- Built customer loyalty, exceeded sales targets, and supported store operations, including cash handling, inventory management, and special orders.
- Promoted sales through recommendations, product demonstrations, and maintaining organized displays, all while volunteering during busy periods and ensuring store security.
Childcare
Self-Employed
06.2019 - 03.2020
- Maintained tidy, clean, and sanitized childcare area to keep participants healthy and safe.
Education
Bachelor of Arts - Psychology, Secondary Education
Arizona State University
Glendale, AZ05.2023
High School Diploma -
Heritage Academy
Laveen, AZ05.2019
Associate in Arts - Education
Estrella Mountain Community College
Avondale, AZ05.2019
Skills
- Excellent verbal/Written communication
- English/Spanish bilingual
- Reliable and responsible
- Organized
- Cash register operation
- Product guidance
- Negotiation tactics
- Product demonstrations
- Retail store operations
- Outgoing personality
- Excellent people skills
- Flexible schedule
Timeline
English Teacher
Heritage Academy Pointe
01.2025 - 05.2025
High School Art Teacher
Heritage Academy Pointe
07.2024 - 05.2025
Student Council Advisor
Heritage Academy Pointe
07.2024 - 05.2025
Yearbook Advisor
Heritage Academy Pointe
07.2024 - 05.2025
High School Spanish Teacher
Heritage Academy Laveen
07.2023 - 05.2024
Dance Teacher
Heritage Academy Laveen
07.2023 - 05.2024
Leader in Volunteer Service
Chicanos Por La Causa
03.2020 - 08.2021
Sales Associate
Journeys Shoe Outlet
01.2020 - 08.2020
Sales Associate
Bath & Body Works Inc.
09.2019 - 06.2020
Childcare
Self-Employed
06.2019 - 03.2020
Substitute Teacher
Heritage Academy Laveen
01.2019 - 05.2023
Bachelor of Arts - Psychology, Secondary Education
Arizona State University
High School Diploma -
Heritage Academy
Associate in Arts - Education
Estrella Mountain Community College
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