Good listening skills, ability to assist customers with any concerns, quick learner and able to assist team members.
Overview
7
7
years of professional experience
Work History
Patient Meal Order Rep
Banner Health
12.2021 - Current
In the Patient Meal Order Center, we take incoming calls from patients to place their meals orders for breakfast, lunch, and dinner
Also, make outbound calls to patients who have not placed their meal orders
Assist other representatives with calls or issues with their computer systems
Respond to nurse's emails requesting special meals or dietary changes to patient's file
Assist with Banner Store with inventory, stocking supplies and moving supplies from one location to another
Team Member
Carl's Jr
06.2018 - 01.2019
As a team member I must accurately record customers' orders and handle cash to process transactions
I must be able to listen when customers are concerned with their order and respond in a professional manner and give the best customer service possible
Also, at the end of shift and during we must clear and clean the dining area and restrooms
Busser/Runner
The Caf
11.2017 - 05.2018
Delivering food from the kitchen to the table both quickly and safely
Also, ensure that food arrives as soon as it is ready, and at the proper temperature
May also assist servers by filling beverages for customers or any other items they may need
Education
High School -
Mesa High School
Mesa, AZ
07.2021
Skills
Good listening skills
Customer service
Attention to detail
Time management
Call handling
Ability to assist customers with any concerns
Quick learner
Able to assist team members
Timeline
Patient Meal Order Rep
Banner Health
12.2021 - Current
Team Member
Carl's Jr
06.2018 - 01.2019
Busser/Runner
The Caf
11.2017 - 05.2018
High School -
Mesa High School
Similar Profiles
Jamie LafaveJamie Lafave
Certified Medical Assistant at Banner HealthCertified Medical Assistant at Banner Health