Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cesar Negron

Phoenix

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Turo Host

Turo
03.2023 - Current
  • Manage vehicle rentals through Turo app
  • Communicate with customers in regards to renting out Vehicles.
  • Delivered cars to customers per requested location
  • Maintained cleaned Vehicles at all times and maintenance.
  • Streamlined vehicle check-in and check-out processes to enhance operational efficiency.

Rideshare Driver

Uber And Lyft
06.2020 - Current
  • Delivered exceptional customer service, ensuring positive experiences for passengers during rides.
  • Navigated efficiently using GPS technology, optimizing routes to minimize wait times and enhance satisfaction.
  • Maintained vehicle cleanliness and safety standards, conducting regular inspections to ensure operational reliability.
  • Managed payment processing through various digital platforms, streamlining transactions for seamless customer interactions.

Cellular

Verizon
10.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Face to face sales
  • Upsell products and services
  • Cold call previous customers for upgrades and promotions
  • Collaborated with team members to achieve sales targets and improve service delivery.

Sales Consultant

Audi Chandler
06.2021 - 08.2023
  • Developed strong product knowledge to effectively communicate vehicle features and benefits to customers.
  • Conducted market research to identify customer needs and preferences, enhancing sales strategies.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with finance team to streamline financing options for customers, improving transaction efficiency.
  • Trained new sales associates on dealership processes and customer engagement techniques, promoting team success.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
  • Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.

Sales Consultant

Tempe Honda
08.2020 - 06.2021
  • Executed follow-up communications with potential buyers, fostering relationships and driving repeat business.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
  • Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
  • Organized and managed test drives for potential buyers to facilitate informed decision making
  • Prepared thorough documentation for each sale transaction including purchase agreements, trade-in evaluations, financing paperwork.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Automotive Technician

Mercedes Benz of Chandler
07.2013 - 08.2020
  • Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance and inspections to ensure vehicle safety and performance standards.
  • Collaborated with team members to streamline repair processes, enhancing shop efficiency.
  • Mentored junior technicians in best practices for repairs and customer service excellence.
  • Maintained accurate records of service work, ensuring compliance with industry regulations.
  • Resolved customer inquiries regarding vehicle repairs, fostering strong client relationships.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

High School Diploma -

Science And Technology Highschool
Springfield, MA
06-2022

Diploma - Automotive Technology

Universal Technical Institute
Norwood, MA
12-2012

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Critical thinking
  • Calm under pressure
  • Bilingual in english and Spanish
  • Decision-making
  • Organization and time management

Certification

  • CST - Certified Service Technician

Languages

Spanish
Full Professional

Timeline

Cellular

Verizon
10.2023 - 12.2024

Turo Host

Turo
03.2023 - Current

Sales Consultant

Audi Chandler
06.2021 - 08.2023

Sales Consultant

Tempe Honda
08.2020 - 06.2021

Rideshare Driver

Uber And Lyft
06.2020 - Current

Automotive Technician

Mercedes Benz of Chandler
07.2013 - 08.2020

High School Diploma -

Science And Technology Highschool

Diploma - Automotive Technology

Universal Technical Institute

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Cesar Negron