Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ceyhun Nasirli

Baku

Summary

Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

11
11
years of professional experience

Work History

Call Center Operator

"İrşad Electronics" LLC
Baku
10.2022 - Current
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Followed up with customers to ensure their satisfaction with the resolution of their issue or request was met.

Sales Manager

"Skandinaviya Evi" LLC
Baku
04.2018 - 05.2022
  • Resolved customer complaints regarding sales and service.
  • Executed strategic sales plans to expand customer base and revenue.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.

Cashier

Pizza Hut
Baku
06.2014 - 10.2014
  • Followed company security procedures for handling money.
  • Counted and balanced cashier drawers.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.

Education

Bachelor - Engineering of Oil And Gas Field Processing

Georgian Technical University
Georgia Tbilisi
07-2017

Skills

  • Customer Communications
  • Problem-Solving Skills
  • Decision making
  • Risk Assessment
  • Teamwork
  • Adaptability
  • Time management
  • Multitasking
  • Attention to detail
  • Motivational skills

Languages

azerbaijani
First Language
Russian
Proficient (C2)
C2
English
Intermediate (B1)
B1

Timeline

Call Center Operator

"İrşad Electronics" LLC
10.2022 - Current

Sales Manager

"Skandinaviya Evi" LLC
04.2018 - 05.2022

Cashier

Pizza Hut
06.2014 - 10.2014

Bachelor - Engineering of Oil And Gas Field Processing

Georgian Technical University
Ceyhun Nasirli