CHAD ACKERMAN
GLENDALE,AZ
Summary
Experienced professional with 10+ years of expertise in training, customer engagement, and educational development. Skilled in veteran support and known for outside-the-box thinking. Highly organized, proactive, and punctual, consistently striving for excellence. Effective in engaging trainees, building rapport, and creating impactful courses. Motivated to inspire trainees to excel and reach their full potential.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Home Inspector
Liberty Inspections LLC
01.2023 - 02.2024
- Tested electrical outlets for proper function, documenting signs of unsound wiring and verifying installation of GFCI outlets where required by law or regulation.
- Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
- Inspected exterior of building as well as around door frames and windows for cracks indicating foundation movement, recommending foundation inspection when pronounced signs appear.
- Commented on functionality and condition of HVAC components.
- Made and submitted reports detailing finding and any actions taken.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.
- Reported on wear and tear and general functionality of roofing, estimating remaining life and recording any noted leaks, missing shingles or other structural or functional deficiencies.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
Armed Security Officer
Delta Security Service
12.2022 - 12.2023
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every 60 minutes to spot and investigate concerns.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Issued access cards to authorized personnel to monitor access points.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Shift Supervisor
Progressive Pipe
07.2022 - 09.2022
- Tracked multiple orders in different stages of completion
- Maintained storage yard and warehouse inventory
- Ensured proper loading and shipping of orders
- Helped Maintain equipment and facilities
- Maintained a good relationship with a multinational work force
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Brand Ambassador
Copperstate Farms, Free Agency Group
03.2022 - 07.2022
- Organize and execute floor displays
- Maintain a regular schedule of weekly appointments with dispensaries in assigned area
- Develop and maintain effective customer relations
- Ensure brand is supported by point-of-sale materials and advertised on the dispensary menu
- Host events at dispensaries to introduce the brand to customers
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Established and maintained positive relationships with customers.
- Worked with team to achieve sales goals for products.
- Collaborated with marketing team to create and implement promotional campaigns.
- Maintained accurate records of promotional events and customer interactions.
- Developed creative displays and signage to draw customers to products.
- Maintained knowledge of current promotions and product features.
Armed Security Supervisor
Allied Universal Security Services
03.2020 - 07.2022
- Maintained order and safety while providing customer service and information to facility visitors
- Ran a Covid 19 Vaccine site security of 4 month with over 1000 customer interactions daily
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises
- Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
Armored Team Lead
Blue Line Protection Group
08.2018 - 03.2020
- Fostered positive employee relationships through communication, training and development coaching
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands
- Collaborated with management team to implement new work procedures or policies
- Created and distributed daily, weekly and monthly, reports to management regarding performance
- Assigned daily routes and schedules to team members as per work load and rest cycles
- Utilized coaching and leadership principles to enhance internal and external team dynamics
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Explosives Ordnance Disposal Technician
Arizona National Guard
06.1991 - 02.2017
- Managed unit training schedule and kept current records of training courses
- Wrote Unit SOP’s
- Delivered first-rate training on local explosive hazards and combat zone procedures to military and civilian audiences
- Kept team responsive to emergency situations through scheduled drills and training
- Compiled and maintained explosives records in compliance with local, federal and international laws and regulations
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Conduct annual weapon qualification on multiple weapon systems for 3000 service members
- Worked with federal agencies and NATO Allies with cross training and joint operations
Outdoor Marketing Manager
Arizona National Guard Recruiting
02.2014 - 11.2016
- Tracked, analyzed, and reported on marketing program results
- Managed creation of marketing materials, collateral, and sales support tools
- Prepared and sent proposals to prospective event coordinators for vender space for recruiting events
- Supported program outreach by managing marketing communications, public relations and government affairs to maximize branding initiatives
- Directed preparation of marketing materials, supplies and equipment, for events and conventions
Business Owner/ Operator
The Front Paintball Store
05.2000 - 05.2003
- Calculated inventory levels, priced store products and generated credit memos for returned merchandise
- Developed business from ground up and prepared records and operations for smooth handover to new owners
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Interviewed, trained and supervised employees
- Implemented standard operating procedures, training programs and office management systems to train workers and streamline workflow
Education
Home Insoector License Cousre - Home Inspection
Internachi
Online01-2024
Associate of Applied Science - Emergency Management
Maricopa Community College System Office
Tempe, AZ12.2018
Associate of Arts - Liberal Arts and General Studies
Maricopa Community College System Office
Tempe, AZ12.2018
Skills
- Quality control
- Course development
- Presentations and demonstrations
- Lesson planning
- Student engagement
- Planning and coordination
- Education and Training
- Technical inspections
- Code enforcement
- Multitasking Abilities
- Safety guidelines
- Attention to detail
Certification
- Facility Agent and Patient cards
- Army Train the Trainer instructor
- Army Unit Safety Officer and Risk Assessment Training
- NRA Firearms Instructor
- Arizona Department of Corrections Staff Instructor Certificate
- OSHA Hazardous Materials Training
- OSHA Hazardous Material Transportation and Shipping Training
- HAZWOPER 29CFR1910.120 Hazmat worker program
- FEMA IS - 3 Radiological Emergency Management
- FEMA IS - 10.a Animals in Disasters
- FEMA IS - 100.b Introduction to the Incident Command System
- FEMA IS - 120.a An Introduction to Exercises
- FEMA IS - 230.d Fundamentals of Emergency Management
- FEMA IS - 288.a The Role of Voluntary Organizations in Emergency Management
- FEMA IS – 325 Earthquake Basics
- FEMA IS – 368 People with Disabilities
- FEMA IS – 393.b Introduction to Hazard Mitigation
- JAAC Explosive Event Exploitation
- JAAC Weapon Technical Intelligence Analysis
- Response to Weapons of Mass Destruction
- International Association of Bomb Technicians and Investigators member
- Veteran of Foreign Wars (VFW) member
Languages
Spanish
Limited Working
Timeline
Home Inspector
Liberty Inspections LLC
01.2023 - 02.2024
Armed Security Officer
Delta Security Service
12.2022 - 12.2023
Shift Supervisor
Progressive Pipe
07.2022 - 09.2022
Brand Ambassador
Copperstate Farms, Free Agency Group
03.2022 - 07.2022
Armed Security Supervisor
Allied Universal Security Services
03.2020 - 07.2022
Armored Team Lead
Blue Line Protection Group
08.2018 - 03.2020
Outdoor Marketing Manager
Arizona National Guard Recruiting
02.2014 - 11.2016
Business Owner/ Operator
The Front Paintball Store
05.2000 - 05.2003
Explosives Ordnance Disposal Technician
Arizona National Guard
06.1991 - 02.2017
Associate of Arts - Liberal Arts and General Studies
Maricopa Community College System Office
- Facility Agent and Patient cards
- Army Train the Trainer instructor
- Army Unit Safety Officer and Risk Assessment Training
- NRA Firearms Instructor
- Arizona Department of Corrections Staff Instructor Certificate
- OSHA Hazardous Materials Training
- OSHA Hazardous Material Transportation and Shipping Training
- HAZWOPER 29CFR1910.120 Hazmat worker program
- FEMA IS - 3 Radiological Emergency Management
- FEMA IS - 10.a Animals in Disasters
- FEMA IS - 100.b Introduction to the Incident Command System
- FEMA IS - 120.a An Introduction to Exercises
- FEMA IS - 230.d Fundamentals of Emergency Management
- FEMA IS - 288.a The Role of Voluntary Organizations in Emergency Management
- FEMA IS – 325 Earthquake Basics
- FEMA IS – 368 People with Disabilities
- FEMA IS – 393.b Introduction to Hazard Mitigation
- JAAC Explosive Event Exploitation
- JAAC Weapon Technical Intelligence Analysis
- Response to Weapons of Mass Destruction
- International Association of Bomb Technicians and Investigators member
- Veteran of Foreign Wars (VFW) member
Home Insoector License Cousre - Home Inspection
Internachi
Associate of Applied Science - Emergency Management
Maricopa Community College System Office
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