Chad Hurst
Buckeye
Summary
Dynamic Key Account Manager, adept at fostering strong client relationships and driving service excellence. Proven expertise in strategic planning and project management, ensuring seamless service delivery. Recognized for exceptional leadership and critical thinking skills, consistently achieving high client satisfaction and loyalty.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Key Account Manager
LSG Sky Chefs Inc
09.2022 - Current
- Primary point of contact for key accounts, addressing their needs quickly and resolving issues to ensure satisfaction and positive long-term relationships
- Collaborated with internal teams to ensure seamless execution of service delivery
- Skilled in building and maintaining strong relationships with national and international clients/airlines
- Coordinate and direct presentations and projects
Multi-Unit Supervisor
MHR, Sonic of Phoenix
03.2004 - 09.2022
- Supervise the operations of multiple restaurants
- Implement standards and processes to ensure goals are met
- Perform P & L reviews/Complete dividend projections
Education
Lean Six Sigma Green Belt -
Purdue University
12.2023
Bachelor of Arts - International Business, Marketing
University of Oklahoma
Norman, Oklahoma12.1999
Betriebswirtschaftslehre (BWL) -
Technical University of Berlin
Berlin, Germany05.1997
Skills
- Strong leadership and management skills
- Inventory control
- Objective critical thinking skills
- Proven client engagement
- Proficient in managing diverse cultural environments
- Customer relationship management
- Data analysis
- Strategic planning
- Service delivery
- Project management
- Key account management
Websites
Certification
- Predictive Index Certified
- ServeSafe Food Protection Manager Certified/Proctor
Objective
Key Account Manager with a B.A. in International Business and a minor in Marketing, seeks a position in which he can continue to apply his management experience to cultivate strong relationships with clients, ensure high customer satisfaction and retention through proactive service and support.
LANGUAGES
German
Full Professional
Timeline
Key Account Manager
LSG Sky Chefs Inc
09.2022 - Current
Multi-Unit Supervisor
MHR, Sonic of Phoenix
03.2004 - 09.2022
Lean Six Sigma Green Belt -
Purdue University
Bachelor of Arts - International Business, Marketing
University of Oklahoma
Betriebswirtschaftslehre (BWL) -
Technical University of Berlin
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