Chad Todaro
Phoenix,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Planned Career Sabbatical
Self
Phoenix, AZ
08.2018 - Current
- Dedicated time to family responsibilities while maintaining active awareness of evolving industry developments and best practices in security management and fraud prevention.
- Managed household logistics and supported my wife through her changing and challenging career path.
Rideshare Driver
Uber
Scottsdale, AZ
04.2017 - 01.2019
- Delivered safe and reliable transportation services to passengers across diverse routes.
- Utilized GPS technology to optimize navigation and enhance travel efficiency.
- Maintained cleanliness and organization of vehicle to ensure passenger comfort.
- Communicated effectively with passengers to address inquiries and provide assistance.
Vehicle Operations Specialist
Adecco (On-Site With Waymo)
Phoenix, AZ
06.2018 - 08.2018
- Operated and rigorously evaluated autonomous self-driving vehicles in live, mixed-traffic environments for 6-8 hours per day, collecting real-time performance data providing structured feedback to improve vehicle safety systems.
- Demonstrated exceptional composure, situational awareness, and rapid adaptability in dynamic, high-pressure driving scenarios, consistently prioritizing passenger and public safety.
Fuel Agent
Swissport Fueling
Phoenix, AZ
02.2018 - 06.2018
- Managed fuel operations to ensure timely and safe fueling of aircraft.
- Oversaw compliance with safety protocols and regulatory standards in fueling processes.
- Coordinated with ground crews to optimize fueling schedules and minimize delays.
- Operated non-motorized fueling equipment, including hydrant carts and P-Carts, to fuel and de-fuel commercial aircraft in accordance with flight crew specifications and active flight plans.
Chief Executive Officer
Grizwald's Garage LLC
Phoenix, AZ
04.2017 - 02.2018
- Developed and implemented strategic initiatives to drive operational efficiency and enhance customer satisfaction.
- Founded and independently managed a small business, overseeing all operational functions including product placement, inventory management, sales strategy, order fulfillment, shipping logistics, and customer service.
- Executed strategic business decisions that maintained profitability and sustained operational efficiency as a sole proprietor.
Armed Bank Security Supervisor
G4S Secure Solutions USA
Phoenix, AZ
07.2014 - 04.2017
- Supervised security personnel to ensure compliance with safety protocols and procedures.
- Conducted regular site inspections to identify security vulnerabilities and implement corrective measures.
- Developed and delivered training programs for staff on emergency response and conflict resolution techniques.
- Collaborated with local law enforcement to enhance security operations and incident response strategies.
- Recognized as Bank Supervisor of the Year for outstanding leadership, operational excellence, and sustained commitment to client satisfaction.
- Developed and administered weekly labor schedules totaling 2,000+ officer hours.
- Supervised, trained, and performance-managed a team of 15+ armed security officers, fostering a culture of accountability, professionalism, and continuous service improvement.
Armed Bank Security Officer
G4S Secure Solutions USA
Phoenix, AZ
07.2014 - 04.2017
- Monitored premises to ensure safety and security of personnel and property
- Conducted thorough inspections of buildings and grounds for potential hazards
- Prepared detailed reports on security incidents, maintaining accurate documentation for management review
- Delivered superior customer service while maintaining full adherence to post orders and client-specific operational directives in a high-visibility banking environment
Senior Security Specialist
TelePacific Communication
Las Vegas, NV
02.2008 - 01.2012
- Served as the organization's primary liaison to local, state, and federal agencies, including the United States Secret Service, coordinating and facilitating Trap/Trace requests on customer accounts during scheduled dignitary visits and high security events.
- Analyzed complex call routing records and produced detailed, legally admissible investigative reports in direct response to subpoenas, court orders, and search warrants, ensuring full chain of custody compliance.
- Delivered executive-level briefings to the CEO and C-suite leadership on Emergency Operations Center (EOC) strategy, operational readiness, and its alignment with the company's Business Continuity Plan.
Senior Background Investigator
Boyd Gaming
Las Vegas, NV
05.2004 - 02.2008
- Administered comprehensive pre-employment screening for all candidates across 13+ Boyd Gaming properties, ensuring workforce integrity and strict adherence to Nevada Gaming Control Board regulatory requirements.
- Led 24-hour Emergency Operations Center (EOC) operations during hurricanes Katrina and Rita, delivering hourly situation briefings to the President of Boyd Gaming and the Executive Board and coordinating enterprise-wide crisis response.
- Conducted legal compliance investigations on vendors, lobbyists, and junket representatives seeking business partnerships with the corporation, safeguarding the organization against reputational and regulatory risk.
Education
Bachelor of Arts - Communications And Media Studies
Edinboro University of Pennsylvania
Edinboro, PASkills
- Time management
- Multitasking
- Organizational skills
- Problem resolution
- Security operations management
- Subpoena & Legal Records analysis
- Verbal & written communication
- Law Enforcement liaison
- Flexible and adaptable
- Dependable and responsible
- Teamwork and collaboration
- Critical thinking
Timeline
Planned Career Sabbatical
Self
08.2018 - Current
Vehicle Operations Specialist
Adecco (On-Site With Waymo)
06.2018 - 08.2018
Fuel Agent
Swissport Fueling
02.2018 - 06.2018
Rideshare Driver
Uber
04.2017 - 01.2019
Chief Executive Officer
Grizwald's Garage LLC
04.2017 - 02.2018
Armed Bank Security Supervisor
G4S Secure Solutions USA
07.2014 - 04.2017
Armed Bank Security Officer
G4S Secure Solutions USA
07.2014 - 04.2017
Senior Security Specialist
TelePacific Communication
02.2008 - 01.2012
Senior Background Investigator
Boyd Gaming
05.2004 - 02.2008
Bachelor of Arts - Communications And Media Studies
Edinboro University of Pennsylvania