Chandler Crawley
Kayenta
Summary
Dynamic and dedicated culinary professional with extensive experience at McDonald's Restaurant, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through efficient multitasking and adherence to sanitation practices. Recognized for reducing food waste and maintaining a clean, organized kitchen environment, ensuring high-quality service during peak hours.
Overview
9
9
years of professional experience
Work History
Cook
McDonald's Restaurant
02.2025 - 03.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Carhop Server
Sonic Drive-in
04.2023 - 01.2025
- Delivered food orders promptly to customers in cars while ensuring accuracy.
- Maintained cleanliness of serving trays and food preparation areas to uphold hygiene standards.
- Engaged with customers to provide exceptional service and enhance their dining experience.
- Processed customer orders efficiently using the POS system for quick payment handling.
- Researched menu items to answer customer inquiries and promote daily specials.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new carhop servers to ensure adherence to company standards.
- Executed multi-tasking skills to manage multiple orders during peak hours effectively.
- Communicated effectively with team members to synchronize service efforts.
- Resolved customer complaints in a professional manner to ensure satisfaction.
- Adapted quickly to varying shifts and changes in the work environment.
- Followed health and safety protocols to create a safe dining environment.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
Server
Amigos Cafe
03.2016 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Monument Valley High School
Kayenta, AZCertificate of Technical Studies -
Motorcycle Mechanic Institute
Phoenix, AZSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Surface cleaning
- Sanitation practices
- Food handler certification
Timeline
Cook
McDonald's Restaurant
02.2025 - 03.2025
Carhop Server
Sonic Drive-in
04.2023 - 01.2025
Server
Amigos Cafe
03.2016 - 01.2021
High School Diploma -
Monument Valley High School
Certificate of Technical Studies -
Motorcycle Mechanic Institute