Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chanel Morgan

Phoenix

Summary

Adapt at juggling multiple tasks, I excelled in customer service and multitasking at Texas Roadhouse, ensuring a warm dining experience for guests. Trained in both hospitality and healthcare, my skills span from effective communication to patient care coordination, showcasing my ability to adapt and thrive in fast-paced environments. Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support.. Seeking to transition to new field where these skills can contribute to team success and operational efficiency. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess

Texas Roadhouse
05.2021 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Medical Assistant

Arizona Primary Care
09.2024 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Hostess

Seoul Bbq & Sushi
05.2022 - 06.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Certificate - Medical Assistant

Pima Medical Institute
Phoenix, AZ
03.2025

High School Degree -

Barry Goldwater High School
Phoenix, AZ
05.2022

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Phlebotomy techniques
  • CPR
  • Specimens collection and processing
  • Patient assessments
  • Appointment setting
  • Compassionate caregiver
  • Patient care coordination
  • Patient flow management
  • First aid

Certification

CPR & First Aid

OSHA 10

Timeline

Medical Assistant

Arizona Primary Care
09.2024 - 11.2024

Hostess

Seoul Bbq & Sushi
05.2022 - 06.2022

Hostess

Texas Roadhouse
05.2021 - Current

Certificate - Medical Assistant

Pima Medical Institute

High School Degree -

Barry Goldwater High School
Chanel Morgan