Chanell Barrett
Cameron
Summary
With extensive experience in fast-paced retail environment, I was able to develop strong skills in training, customer service, and team leadership. As well as the ability to expertise in cash handling, transaction accuracy, and conflict resolution. Seeking to transition into new field, bringing proven track record of improving team performance and customer satisfaction. Proven Cashier Trainer at Toto Traders Inc., adept in POS system proficiency and fostering team cohesion. Enhanced transaction accuracy and customer satisfaction through effective training and mentorship. Demonstrated patience and empathy, significantly improving communication and operational efficiency. Achieved notable improvements in cashier performance and store environment without exceeding a 55-word limit.
Overview
6
6
years of professional experience
Work History
Cashier Trainer
Toto Traders Inc.
07.2023 - 01.2025
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Submitted reports to senior management to aid in business decision-making and planning.
Counter Personnel
BarrosPizza
09.2022 - 12.2022
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Busser
JC Operations Inc.
05.2019 - 08.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Education
No Degree - Architecture
Herberger Institute For Design And The Arts
Tempe, AZ05-2027
Skills
- Patience and empathy
- First aid training
- Cleaning and sanitizing
- Restocking shelves
- Crisis management
- Safety awareness
- Cash handling expertise
- POS system proficiency
- Positive attitude
- Customer service
- Time management
- Attention to detail
Timeline
Cashier Trainer
Toto Traders Inc.
07.2023 - 01.2025
Counter Personnel
BarrosPizza
09.2022 - 12.2022
Busser
JC Operations Inc.
05.2019 - 08.2019
No Degree - Architecture
Herberger Institute For Design And The Arts
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