Chanell Henfin
Coolidge
Summary
Skilled in public speaking and customer service,with proven adaptability and time management abilities. Experienced in compiling detailed reports and evaluating property components, bringing a friendly, positive attitude to every task. Eager to apply skills and experience to succeed in a variety offields. I am open to trying new things and giving it my best shot.
Overview
11
11
years of professional experience
Work History
Mortgage Field Inspector
Cox Inspections
03.2024 - Current
- Compiled comprehensive reports detailing findings from property inspections, including photographs and written summaries.
- Evaluated exterior components such as roof, siding, windows, doors, decks, porches, driveways, sidewalks, patios, retaining walls and landscaping features.
- Observed construction sites regularly in order to monitor progress of new home builds or remodels.
- Assessed interior features such as floors, carpeting, walls, ceilings, trim work, plumbing fixtures, appliances, electrical systems.
- Photographed interiors and exteriors of properties to assist in determining value.
Customer Service Representative
American Airlines
01.2023 - 02.2024
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Adhered to company policies and procedures while providing superior service.
Brand Ambassador
Sanofi Genzyme
05.2014 - 03.2019
- Interacted with customers to gather feedback and promote brand awareness.
- Demonstrated expertise in pharmaceutical sales, including product knowledge, customer relations and market analysis.
- Advised clients on proper usage of medications by providing helpful tips on administration methods.
- Demonstrated product knowledge and provided product education to customers, ensuring that they had a positive brand experience.
- Had a weekly itinerary that had flights, hotels, rental cars, meeting venues and times that had to be strictly adhered to.
- Engaged with audience while publicly speaking by addressing people during speeches and answering questions after presentations.
Education
Certificate of Technical Studies - Office Automation And Computer Applications
Business Computer Training Institute
Vancouver01-1999
Skills
- Public speaking
- Customer service
- Adaptability and flexibility
- Friendly, positive attitude
- Flexible schedule
- Time management
Timeline
Mortgage Field Inspector
Cox Inspections
03.2024 - Current
Customer Service Representative
American Airlines
01.2023 - 02.2024
Brand Ambassador
Sanofi Genzyme
05.2014 - 03.2019
Certificate of Technical Studies - Office Automation And Computer Applications
Business Computer Training Institute
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