Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Charisma Cramer

Glendale,Az

Summary

I am a Hardworking, dedicated and Passionate job seeker with excellent communication, time management and strong organizational skills. Aiming to leverage my abilities. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals

Ready to help team achieve company goals.

Overview

19
19
years of professional experience

Work History

Stock Cap 1

Walmart
04.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeper

ABM
10.2021 - Current
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Customer Service Representative

Walgreens
12.2014 - 06.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Sales Development Representative, T-Mobile for Business

T-Mobile
04.2018 - 03.2020
  • My primary focus is aligning with business leaders on their evolving needs and identifying mobile solutions that keep employees connected and productive at home, in the office, or in the field. I help you to connect your workforce and customers like never before with T-Mobile voice, mobile internet, fleet management, and automation solutions. As a T-Mobile for Business specialist, I collaborate with your team to bring the best technology to the table, when and where you need it.

Software Merchandiser

Fry's Electronics
01.2007 - 06.2015
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Veterinarian Assistant

Metro Spay & Neuter Clinic
05.2014 - 10.2014
  • Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
  • Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
  • Assisted in diagnostic procedures, contributing to accurate diagnoses and treatment options for patients.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Provided pet owners with excellent customer service and compassionate care for animals.
  • Assisted veterinarians with restraining animals during examinations to assess injuries.

Education

Electrician Technician - Electrician Technician

UEI College
Phoenix, AZ
10-2024

Associate of Science - Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Anthem College-Phoenix
Phoenix, AZ
01.2014

Associate of Applied Science - Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Carrington College-Phoenix
Phoenix, AZ
01.2006

Skills

  • Teamwork and collaboration
  • Customer service
  • Multitasking Abilities
  • Friendly, positive attitude
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Organization and time management
  • Verbal communication

Timeline

Stock Cap 1

Walmart
04.2025 - Current

Housekeeper

ABM
10.2021 - Current

Sales Development Representative, T-Mobile for Business

T-Mobile
04.2018 - 03.2020

Customer Service Representative

Walgreens
12.2014 - 06.2020

Veterinarian Assistant

Metro Spay & Neuter Clinic
05.2014 - 10.2014

Software Merchandiser

Fry's Electronics
01.2007 - 06.2015

Electrician Technician - Electrician Technician

UEI College

Associate of Science - Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Anthem College-Phoenix

Associate of Applied Science - Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Carrington College-Phoenix
Charisma Cramer