Charlene Ramos
Avondale
Summary
Dedicated associate skilled in customer service, time management, and inventory management. Proven ability to efficiently process orders and operate warehouse equipment to enhance workflow. Always open to learning new things. Fast learner.
Overview
4
4
years of professional experience
Work History
Overnight Associate
Amazon
Avondale
05.2025 - Current
- Assisted team members in meeting daily operational goals through effective collaboration.
- Operated warehouse equipment safely and effectively to facilitate smooth workflow.
- Processed customer orders accurately to ensure timely fulfillment and satisfaction.
- Provided assistance during peak hours to meet increased customer demands.
- Operated forklifts and other warehouse equipment to move large quantities of stock efficiently.
Backroom Associate
Walmart
Avondale
03.2024 - 05.2025
- Utilized equipment safely for unloading and stocking merchandise.
- Assisted in unloading and stocking merchandise from delivery trucks.
- Collaborated with team members to ensure efficient workflow within the department.
- Restocked shelves with new merchandise as needed.
- Provided customer service support when needed on the sales floor.
- Examined product quality prior to its placement on shelves or racks.
- Retrieved requested items from backroom inventory promptly and accurately.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Certified Trainer
Peter Piper Pizza
Avondale
03.2022 - 05.2024
- Developed engaging training materials to enhance employees' understanding of operational procedures.
- Delivered training sessions on customer service best practices to enhance employee performance.
- Monitored training progress and provided feedback to participants to encourage continuous improvement.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Handled payments made by customers for services rendered during parties.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
High School Diploma -
La Joya Community Highschool
Avondale, AZ05-2025
Skills
- Customer service
- Team collaboration
- Inventory management
- Employee training
- Time management
- Equipment operation
- Cleanliness and hygiene
Affiliations
- I enjoy hangout with friends
- I love spending time with animals
- I enjoy helping others
Accomplishments
- I was able to work my way up to become a trainer
- I graduated Highschool
Timeline
Overnight Associate
Amazon
05.2025 - Current
Backroom Associate
Walmart
03.2024 - 05.2025
Certified Trainer
Peter Piper Pizza
03.2022 - 05.2024
High School Diploma -
La Joya Community Highschool