Charles Hagon
Tempe,AZ
Summary
Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills.
Overview
8
8
years of professional experience
Work History
Marketing Director (And Various Other Titles)
Optum Home Solutions
06.2022 - Current
- Cultivated robust relationships with industry professionals and vendors.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Leveraged creative tools like Canva to create content and promotional materials.
- Executed cohesive campaigns, events, and public relations initiatives to enhance brand promotion.
- Collaborated with various departments to optimize customer engagements and streamline processes.
- Managed monthly marketing expenditures, maintaining them within 15% of net business.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Assistant Manager
Home Depot
05.2017 - 11.2021
- Analyzed consumer trends to Project sales, optimize inventory, and manage store budget
- Enhanced customer relations, preserved brand loyalty, and recovered revenue by resolving escalated issues.
- Oversaw mid-level managers supervising 200 store employees, ensuring optimal performance.
- Improving efficiency of processes and eliminating waste as needed.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Optimized Processes, reducing waste, and improving efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Bachelors of Science - Business Marketing
Northern Arizona University
Flagstaff05.2020
Skills
- Google Drive/Microsoft Office Suite
- Operations Management
- Talent Acquisition and Development
- KPI Tracking and Reporting
- B2C Marketing
- Campaign Development
- Project Management
- Communications Management
- Business Administration
- CRM Implementation
- Creative Design Tools
- CRM (Sales Force and Others)
Timeline
Marketing Director (And Various Other Titles)
Optum Home Solutions
06.2022 - Current
Assistant Manager
Home Depot
05.2017 - 11.2021
Bachelors of Science - Business Marketing
Northern Arizona University
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