Charlyn Sobampo
YUMA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Luz Furniture
01.2019 - 02.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Maintained database systems to track and analyze operational data.
Medical Assistant
REGIONAL BORDER OF HEALTH
02.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Helped with billing project.
- Helped with switchboard.
- Helped promotoras.
- Helped with the home visits.
Education
GED -
Conalep
San Luis Rio Colorado 11.2018
Skills
- Advanced Anatomy Knowledge
- Customer Relationship Management
- Phlebotomy
- Human Anatomy and Physiology
- Medical Records Management
- Account Management
- Specimen Collection
- STD Counseling
- Sterile Procedures and Techniques
- Restocking Lab Supplies
- Medical Billing and Coding
- Patient Oral Care
- OB/GYN Procedures
- Customer Service
- Medical Terminology
- Direct Patient Care
- Team Management
- First Aid
- Medications Familiarity
- Family Education
- Vital Sign Monitoring
- Monitoring Patient Progress
- Workflow Monitoring
- Continuous Improvement Projects
- Safe Work Methods
- Processes and Procedures
- Contract Management
- Supervising Employees
- Employee Presentations
- Collaborate Cross-Functionally
- Payroll Preparation
- Monthly Inventory
- Heavy Duty Machinery
- Agent Assistance
- Leadership
- Office Supplies and Inventory
- Financial Management
- Money Transfers
- Negotiation
- Department Organization
- Job Assignments
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Timeline
Medical Assistant
REGIONAL BORDER OF HEALTH
02.2021 - Current
Supervisor
Luz Furniture
01.2019 - 02.2021
GED -
Conalep
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