Chase Martinez
Scottsdale
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Motivated team member with a drive to learn new skills through an outgoing personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level temp position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Server
Guidos Chicago Meat and Deli
07.2017 - Current
- Resolved customer complaints effectively, enhancing overall dining experience.
- Coordinated daily specials and promotions to boost sales and customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Store Manager
Zombie Smoke Shop
02.2022 - 08.2022
- Analyzed sales trends to optimize stock levels and improve product offerings.
- Oversaw daily operations, ensuring efficient inventory management and optimal product placement.
- Enhanced store visual merchandising, resulting in improved customer experience and satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
-
Northern Arizona University
Flagstaff, AZSkills
- Strong work ethic
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Sales techniques
- Task prioritization
- Computer skills
- Multitasking and organization
- Excellent math skills
- Bill computation
- Specials promotion
- Working under pressure
- Excellent communication
Timeline
Store Manager
Zombie Smoke Shop
02.2022 - 08.2022
Server
Guidos Chicago Meat and Deli
07.2017 - Current
-
Northern Arizona University