CHASE MILHAM

• Conducted routine oil changes and fluid checks to ensure vehicle performance and safety standards.
• Utilized diagnostic equipment for identifying mechanical issues and recommending appropriate solutions.
• Maintained cleanliness and organization of work area, adhering to safety protocols and regulations.
• Assisted in training new technicians on proper lube procedures and equipment usage.
• Improved service efficiency by streamlining workflow processes during high-volume periods.
• Collaborated with service advisors to communicate necessary repairs or maintenance to customers effectively.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
• Checked fluids, tires, brakes, and other systems as part of Number-point inspection.

Move cars and wash , and assist advisors and main shop

• Advised customers on the latest product features and benefits.
• Maintained accurate records of customer interactions and transactions.
• Monitored inventory levels and placed orders as needed.
• Educated customers about products and services offered by the company.
• Developed and implemented strategies to meet sales quotas.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Provided personalized service to build relationships with customers.
• Collaborated with team members to develop effective sales plans.
• Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Managed days when needed and dealt with emails.

• Developed event themes and concepts to ensure successful execution of events.
• Coordinated with internal teams to ensure timely delivery of products and services for events.
• Provided on-site support during the day of the event including problem solving if necessary.

• Greeted customers, took orders, and answered questions about menu items.
• Prepared hot and cold coffee drinks according to customer specifications.
• Maintained cleanliness of work area, including counters and equipment.
• Operated cash register to process payments from customers.
• Followed all safety regulations when handling hot beverages or machinery.
• Assisted in preparing food items such as sandwiches and pastries for customers.
• Created attractive displays of products for sale at the counter area.
• Adhered to all company policies regarding cash management procedures.
• Contributed ideas on how to improve operational efficiency within the cafe setting.
• Prepared and served coffee, espresso drinks, blended coffees and teas.