
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Oversaw a 25% increase in water utility customers during an acquisition of additional infrastructure. Completed or supervised all correspondence to new customers, data entry and importing, water utility map updates, and water quality criteria.
Handled the migration from the CBSW billing software to the improved UMS billing software, monitored the transferred data for accuracy, and designed new data reports while working with the software creator CUSI.
Compile and interpret data annually for reports required by Arizona Department of Water Resources and Arizona Department of Environmental Quality, ensuring accuracy while also adhering to a strict deadline.