Chase White
Surprise
Summary
Detail-oriented Associate Banker with expertise in transaction processing and compliance. Proven ability to enhance customer satisfaction and streamline operations, driving revenue growth through effective account management.
Overview
13
13
years of professional experience
Work History
Associate Banker
JP Morgan Chase
03.2018 - Current
- Facilitating customer transactions, ensuring accuracy and efficiency in service delivery.
- Assisting clients with account inquiries, providing tailored solutions to meet banking needs.
- Streamlining daily operational processes, enhancing workflow efficiency across the branch.
- Collaborating with team members to develop strategies for improving customer OSAT scores.
- Opening new consumer checking, savings, and credit cards for clients, driving revenue growth and enhancing customer financial solutions.
Sales Associate
Hot Topic
10.2014 - 03.2018
- Engaged customers through personalized interactions, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and visual merchandising standards.
- Collaborated with team to develop promotional displays, driving sales during key events.
- Trained new associates on product knowledge and customer service best practices.
Apprentice Electrician
Hession Electric
09.2015 - 04.2017
- Installed electrical systems and components in residential and commercial buildings.
- Assisted in troubleshooting and repairing electrical issues under senior electricians' supervision.
- Maintained compliance with safety regulations and industry standards during installations.
- Conducted routine maintenance on electrical systems to ensure optimal performance.
Busser
Lou's Tivoli Gardens
10.2013 - 10.2014
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food items.
- Monitored stock levels of utensils and supplies, alerting management when replenishment needed.
Education
Securities Industry Essentials Exam -
FINRA
03-2025
High School Diploma -
Willow Canyon High School
Surprise, AZ05-2014
Skills
- Transaction Processing
- Cash Management
- Account Opening
- Credit Card Applications
- Compliance and Regulatory Requirements
- Notary Services
- Diversity and Inclusion Initiatives
- Customer Needs Analysis
Accomplishments
- Delivered consistent 10s on customer OSAT surveys, demonstrating exceptional service quality and client satisfaction.
- Served as Culture Champion, organizing inclusion initiatives and presentation that strengthened team culture and awareness.
Timeline
Associate Banker
JP Morgan Chase
03.2018 - Current
Apprentice Electrician
Hession Electric
09.2015 - 04.2017
Sales Associate
Hot Topic
10.2014 - 03.2018
Busser
Lou's Tivoli Gardens
10.2013 - 10.2014
Securities Industry Essentials Exam -
FINRA
High School Diploma -
Willow Canyon High School