Chauntae Taylor
Maricopa
Summary
Strategically driving sales and maintaining community occupancy. While connecting with prospects and families with compassion and dignity.
Overview
12
12
years of professional experience
Work History
Medtech\ Caregiver
The Watermark At Morrison Ranch
Gilbert
11.2021 - Current
- Administered patient care and monitored vital signs daily.
- Maintained cleanliness and organization of medical equipment and supplies.
- Documented patient information accurately in electronic health records.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Trained new staff on safety protocols and operational procedures.
- Implemented infection control measures to maintain a safe environment.
- Observed and recorded vital signs and reported changes to physicians or nurses.
Concierge
The Watermark at Morrison Ranch
Gilbert
11.2021 - Current
- Greeted residents and guests with a warm, friendly demeanor daily.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Assisted residents with special requests, promoting a personalized service environment.
- Collaborated with maintenance staff to address resident concerns promptly and effectively.
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Maintained guest privacy and building reputation by keeping information confidential.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
Move-In Coordinator
The Watermark at Morrison Ranch
Gilbert
11.2021 - Current
- Coordinated move-in schedules for new residents and property management teams.
- Managed communication between residents and service providers during the move-in process.
- Assisted residents with paperwork and leasing agreements for smooth transitions.
- Organized orientation sessions for new residents to familiarize them with community resources.
- Maintained accurate records of resident information and move-in dates in the database.
- Collaborated with maintenance staff to ensure readiness of apartments before move-ins.
- Managed inventory levels of packing materials required for each unit's move-in day.
- Supervised movers during the move-in process, ensuring that all items were delivered safely and securely.
- Provided assistance to incoming residents with any questions or issues related to their move-in process.
- Maintained accurate records of all move-ins, including contact information and payment details.
Sales Associate
The Watermark at Morrison Ranch
Gilbert
11.2021 - Current
- Assisted residents with daily needs and provided exceptional customer service.
- Collaborated with team members to create a welcoming environment for visitors.
- Resolved customer inquiries promptly, ensuring satisfaction through effective communication skills.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted residents with daily activities and personal care needs.
- Facilitated communication between residents and healthcare staff.
- Engaged residents in social activities to promote community involvement.
- Supported team members in implementing care plans for residents.
- Worked with fellow sales team members to achieve full occupancy.
Sales Director
The Watermark at Morrison Ranch
Gilbert
11.2021 - Current
- Established strong relationships with key clients to foster long-term partnerships.
- Collaborated with marketing to create targeted campaigns that support sales initiatives.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Maintained sales volume and occupancy.
- Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
- Hired and motivated high-performing sales team.
- Oversaw the recruitment, selection, and onboarding of new sales staff.
- Ensured compliance with all legal and regulatory requirements related to sales activities.
- Developed and maintained sales materials and current product knowledge.
- Fostered a culture of continuous improvement by encouraging feedback and innovation within the sales team.
- Managed sales budget and monitored expenses to ensure alignment with financial targets.
Medical Records Clerk
AZITTS
Mesa
05.2020 - 11.2021
- Organized and maintained patient medical records for accuracy and compliance.
- Processed incoming medical documents and ensured proper filing in electronic systems.
- Assisted healthcare staff in retrieving patient information from records promptly.
- Managed confidential patient information in accordance with privacy regulations.
- Trained new staff on filing systems and record management protocols effectively.
- Entered data into electronic health record systems.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Maintained a secure filing system for confidential documents.
Medtech
Brookdale Assisted Living
Mesa
05.2016 - 05.2020
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Administered medications under physician direction following standard operating procedures.
- Planned engaging activities for diverse groups of residents.
- Coordinated schedules and logistics for events and outings.
- Created monthly activity calendars with a variety of recreational options.
- Coordinated transportation services for offsite activities when needed.
- Developed and implemented engaging activities for seniors in long-term care facilities.
- Monitored the progress of participants in order to assess program effectiveness.
Lead Caregiver\ Medtech
Courtyard Towers
Mesa
03.2014 - 05.2016
- Supervised daily activities and care routines for residents at Courtyard Towers.
- Trained and mentored new caregivers on best practices and safety protocols.
- Provided leadership and guidance to caregivers, ensuring proper care of elderly residents.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Administered medications under physician direction following standard operating procedures.
Education
High School Diploma -
Boulder Canyon High
Mesa, AZ05-2005
Skills
- Electronic health records
- Patient care
- Medical terminology
- Healthcare communication
- Vital signs monitoring
- Infection control
- Team collaboration
- Time management
- Record organization
- Customer service
- Problem solving
- Effective communication
- Staff training
- Attention to detail
- Data entry
- Maintaining equipment
- HIPAA regulations
- Staff management
- Specimen collection
- Medical records management
- Direct patient care
- Biohazard waste disposal
- Patient vital taking
Timeline
Medtech\ Caregiver
The Watermark At Morrison Ranch
11.2021 - Current
Concierge
The Watermark at Morrison Ranch
11.2021 - Current
Move-In Coordinator
The Watermark at Morrison Ranch
11.2021 - Current
Sales Associate
The Watermark at Morrison Ranch
11.2021 - Current
Sales Director
The Watermark at Morrison Ranch
11.2021 - Current
Medical Records Clerk
AZITTS
05.2020 - 11.2021
Medtech
Brookdale Assisted Living
05.2016 - 05.2020
Lead Caregiver\ Medtech
Courtyard Towers
03.2014 - 05.2016
High School Diploma -
Boulder Canyon High