Chelmaria Bilagody
Tuba City
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
2027
2027
years of professional experience
Work History
Certified Flagger
CC Enterprises
- Directed traffic flow to ensure safety and compliance with regulations.
- Monitored work zones for hazards, implementing safety protocols effectively.
- Coordinated with crew members to maintain efficient site operations.
- Assisted in training new flaggers on safety practices and equipment usage.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Identified potential hazards at job sites, promptly reporting them to site management for swift resolution.
Sales Associate
Kohls Department Store
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring optimal product visibility and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals and improve customer satisfaction rates.
- Trained new associates on store policies, procedures, and customer service standards.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Manager
Sonic Drive-in
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation systems to optimize seating efficiency.
- Coordinated with kitchen staff to ensure timely food delivery.
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported team members during peak hours to streamline service flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Hostess
Lake Powell Sports Bar & Grill
Page, AZ
04.2026 - Current
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation systems to optimize seating efficiency.
- Coordinated with kitchen staff to ensure timely food delivery.
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported team members during peak hours to streamline service flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Crew Member
Pizza Edge
Tuba City, AZ
11.2025 - 12.2025
- Prepared and cooked menu items following standardized recipes for quality and consistency.
- Operated kitchen equipment efficiently, ensuring safety and cleanliness protocols were upheld.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Provided exceptional customer service by taking orders accurately and responding to inquiries promptly.
- Maintained cleanliness of workstations and dining areas to meet health and safety regulations consistently.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Medical Administrative Assistant - Healthcare
Carrington College
Phoenix, AZHigh School Diploma -
Tuba City High School
Tuba City, AZ05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Fast typing
- Scheduling proficiency
- Documentation and reporting
- Attention to detail
- Flexible and adaptable
Timeline
Hostess
Lake Powell Sports Bar & Grill
04.2026 - Current
Crew Member
Pizza Edge
11.2025 - 12.2025
Certified Flagger
CC Enterprises
Sales Associate
Kohls Department Store
Manager
Sonic Drive-in
Medical Administrative Assistant - Healthcare
Carrington College
High School Diploma -
Tuba City High School