Chelsea Castaneda
Prescott
Summary
Dedicated Waitperson with extensive experience in the hospitality industry. Specializes in delivering exceptional dining experiences and maintaining high standards of cleanliness and safety. Contributed to increased customer satisfaction and repeat business through attention to detail and effective service.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Wait person
Yavapai Gaming Agency
Prescott
06.2014 - Current
- Provided exceptional customer service in a fast-paced gaming environment.
- Maintained cleanliness and organization of dining and gaming areas.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Processed payments accurately using point-of-sale systems.
- Trained new staff on service protocols and operational procedures.
- Monitored guest satisfaction and addressed concerns promptly.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained knowledge of daily specials and menu changes to ensure accuracy when answering customer inquiries.
Wait person
Gurley Street Grill
Prescott
04.2014 - 07.2014
- Provided exceptional customer service in a fast-paced gaming environment.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining and gaming areas.
Education
Radiologic Tech Intent (AA)
Yavapai College
Prescott, AZ 08.2025 - 06.2026
GED
Prescott, AZSkills
Dedicated Waitperson with extensive experience in the hospitality industry Specializes in delivering exceptional dining experiences and maintaining high standards of cleanliness and safety Contributed to increased customer satisfaction and repeat business through attention to detail and effective service
Dedicated Waitperson with extensive experience in the hospitality industry Specializes in delivering exceptional dining experiences and maintaining high standards of cleanliness and safety Contributed to increased customer satisfaction and repeat business through attention to detail and effective service
Certification
- Food Handlers Certificate
References
References available upon request.
Timeline
Radiologic Tech Intent (AA)
Yavapai College
08.2025 - 06.2026
Wait person
Yavapai Gaming Agency
06.2014 - Current
Wait person
Gurley Street Grill
04.2014 - 07.2014
GED