Chelsea Jacob
Phoenix
Summary
Friendly professional with exceptional people skills, committed to upholding highest standards of integrity, customer service and company expectations.
Overview
10
10
years of professional experience
Work History
Freelance Writer
Independently Contracted
02.2023 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Brainstormed ideas to create useful content.
- Organized material to research and complete writing tasks.
- Wrote fiction and nonfiction such as short stories, novels and articles.
- Studied and commented on current news and trends.
- Created content for websites and online publications.
- Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
- Ghostwrote for different clients and agencies for blogging, books, and research papers.
Caregiver
Kathryn Russel
02.2016 - Current
- Engage patient in meaningful conversation, and activity. Encourage socialization with others and assisting when needed
- Built and maintain strong relationship with patient, offering emotional support and companionship.
- Meal prep and cooking and occasionally assisting patient in meal prep on their own.
- Assistance with medical appointments, errands and shopping to give patient the support they need but also helping maintain some independence.
- Light housekeeping duties such as changing linens, doing laundry, kitchen cleanup, and taking out the recycling and trash. Occasional sweeping and mopping when needed.
- Feed, water, bath, groom, and exercise patient's pets that add to her quality of life.
Evening Mixer (Bartender)
Independently Employed
03.2013 - 12.2019
- Participated in bartending duties at private events serving cocktails with 40 – 70 people per event.
- Communicated and engaged with guests effectively while maintaining composure, respect, and charisma to provide a fun outstanding experience.
- Trained new bartenders on drink preparation, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Checked ID cards and verified party guests were of legal age.
- Regularly cleaned and sanitized bar area, refrigeration and storage areas.
- Took regular inventory to keep supplies stocked.
- Upheld strict regulations for safe alcohol service and safety.
- Prepared and served drinks to guests, meeting hygiene and safety standards.
- Decorated and set tables.
- Resolved conflict to maintain a fun, positive and safe event environment.
- Greeting guests, and maintaining a positive relationship with them
Education
High School Diploma -
Buckeye Union High School
Buckeye, AZ05.2010
Skills
- Computer literate and proficient in Microsoft Word, Excel, Power Point, and Outlook
- Copywriting, Editing and Review
- Judgment and Decision-Making
- Issue Research
- Dependability and Cooperation
- Social Perceptiveness
- Complex Problem-Solving
- Negotiation
- Microsoft Excel
- Handling Difficult Customers
Timeline
Freelance Writer
Independently Contracted
02.2023 - Current
Caregiver
Kathryn Russel
02.2016 - Current
Evening Mixer (Bartender)
Independently Employed
03.2013 - 12.2019
High School Diploma -
Buckeye Union High School
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