Chelsea Robb
Flagstaff
Summary
Clinical education and sales professional with proven expertise in driving growth and fostering relationships in healthcare sector. Known for strong collaboration skills, adaptability, and delivering impactful results. Skilled in product knowledge, strategic planning, and client engagement. Consistently reliable and effective in dynamic environments.
Overview
18
18
years of professional experience
Work History
Paramedic Firefighter
City of Phoenix
Phoenix, AZ
01.2008 - Current
- Primary 911 Medical, Fire, and Hazard Response for the City of Phoenix
- Mitigation of medical emergencies as a field paramedic
- Utilizes a strategic decision making framework to accomplish tactical firefighting objectives
- Utilization of Electronic Patient Care reporting to liaison with local hospitals and CQI within Phoenix Fire
- Application of a solution-based mentality to deliver the highest level of internal and external customer service
Clinical Educator, Service Solutions
Philips Healthcare ECR
Nationwide
02.2022 - 06.2026
- Developed and delivered comprehensive training programs for healthcare professionals on Philips products.
- Implemented strategies to improve clinician engagement and knowledge retention during training sessions.
- Led initiatives to streamline onboarding processes for new clinical staff, ensuring consistency in education delivery.
- Maintained up-to-date knowledge of industry trends and advancements in medical technology for continuous improvement of training programs.
EMS Clinical Specialist
Philips Healthcare ECR
Nationwide
07.2020 - 02.2022
- Customer centered delivery and application, tailored to each account
- Install of devices and solutions to a broad spectrum of EMS organizations: county, private, military, and fire-based
- Instruction, education, and sales support in both pre-sale and post-sale accounts
- Delivery of solutions through classroom instruction, clinical labs, and clinical trials
Education
Current Certifications - ACLS, PALS, CPR
American Heart Association
Master of Science - Athletic Administration
University of New Mexico
Albuquerque, NM05-2006
Bachelor of Science - Community Health
Northern Arizona University
Flagstaff, AZ05-2003
Skills
- Proficiency in education and practical application of EMS medical equipment and devices
- Task-oriented employee: focused on exceeding expectations for employers, coworkers, and customers
- Disciplined individual with a high priority for time management and a motivation to succeed
- Field experience and EMS background lead to enhanced customer engagement and service delivery
Timeline
Clinical Educator, Service Solutions
Philips Healthcare ECR
02.2022 - 06.2026
EMS Clinical Specialist
Philips Healthcare ECR
07.2020 - 02.2022
Paramedic Firefighter
City of Phoenix
01.2008 - Current
Master of Science - Athletic Administration
University of New Mexico
Bachelor of Science - Community Health
Northern Arizona University
Current Certifications - ACLS, PALS, CPR
American Heart Association