Cherokee Hanks
Gap
Summary
Dedicated and motivated professional recognized for a strong work ethic and exceptional adaptability in diverse roles and environments. Proficient in customer service, teamwork, and time management, with a proven ability to efficiently manage multiple tasks. Committed to delivering high-quality results while fostering a positive team dynamic. Quick learner with an enthusiastic approach to new challenges, eager to contribute to organizational growth and success.
Overview
4
4
years of professional experience
Work History
Office Agent
Antelope Point Marina
03.2025 - 08.2025
- Answer and directed telephone calls, took messages, and booked reservations
- Processed boat rental bookings, payments, and waivers accurately and efficiently
- Provided information on rental policies, safety procedures, and local boating regulations.
- Maintained organized records of rentals, customer information, and incident reports
- Resolved customer issues professionally and ensured a positive guest experience
- Maintained rental schedules and ensured proper documentation for all guests
Houseboat Cleaner
Antelope Point Marina
05.2024 - 08.2024
- Cleaned and sanitized interior areas of houseboats, including cabins, bathrooms, kitchens, decks, and rooms
- Removed trash, replaced linens, and restocked supplies between guest rentals.
- Used appropriate cleaning agents and tools to ensure high standards of hygiene and cleanliness
- Maintained cleaning checklists to ensure all tasks were completed thoroughly and consistently
- Provided a clean, welcoming environment to enhance the guest experience
- Changed linens, made beds, and restock toiletries, and supplies
Barista
Starbucks
06.2023 - 08.2023
- Prepared handcrafted beverages and food items according to company standards
- Maintained a clean and organized workspace, following all food safety and sanitation guidelines
- Operated POS system efficiently, handling cash and card transactions with accuracy
- Memorized drink recipes and adapted orders to customer preferences
- Contributed to a welcoming environment by engaging with customers and supporting team morale
- Replenished inventory and stocked supplies to meet daily operational needs
Grill Cook
McDonald's
06.2022 - 08.2022
- Prepared and cooked food items such as burgers, chicken, and breakfast items according to company standards.
- Operated grills, fryers, and other kitchen equipment safely and efficiently
- Followed all food safety procedures and hygiene to ensure quality and cleanliness
- Worked in a fast paced environment while meeting food preparation and times and minimizing waste
- Restocked food supplies and monitored inventory levels to support smooth kitchen operations
Housekeeper
Home 2 Suites
06.2021 - 07.2021
- Clean and service assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
- Swept, mopped, vacuumed, and dusted, all surfaces to maintain a neat and hygienic environment
- Followed proper safety and sanitation protocols, including use of cleaning chemicals and equipment
- Worked effectively to meet daily room cleaning targets and support team productivity
- Changed linens, made beds, and restock toiletries, and supplies
Education
High School -
Page High School
Page, Arizona05.2022
Undergraduate - Dental Hygiene
Northern Arizona University
Flagstaff, Arizona08-2027
Skills
- Critical thinking
- Communication skills
- Multitasking
- Teamwork skills
- Customer service and care
- Organizational skills
- Positive attitude
- Service support
Timeline
Office Agent
Antelope Point Marina
03.2025 - 08.2025
Houseboat Cleaner
Antelope Point Marina
05.2024 - 08.2024
Barista
Starbucks
06.2023 - 08.2023
Grill Cook
McDonald's
06.2022 - 08.2022
Housekeeper
Home 2 Suites
06.2021 - 07.2021
High School -
Page High School
Undergraduate - Dental Hygiene
Northern Arizona University
Summary of Qualifications
- Team oriented and dependable
- Maintain a good attitude toward others. I am always willing to help others, have patience with people, perform my share of the work, and am willing to learn.
- I am open to learning new concepts to be a more effective and efficient employee.
- Able to handle transactions and operate point of sale systems
- Help create a pleasant, positive, clean work environment.
- Excellent customer service and communication skills
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