Cheryl Hively
Casa Grande
Summary
Results-driven professional with extensive experience at Cottons Wonder Bar, excelling in policy implementation and analytical thinking to enhance operational efficiency and employee performance. Proven expertise in supply chain management and problem-solving, successfully leading teams to surpass goals through strategic planning and effective communication. Committed to fostering excellence and promoting a culture of safety in all operations.
Overview
35
35
years of professional experience
Work History
Manager of Operations
Cottons Wonder Bar
Casa Grande
04.2010 - 08.2024
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Negotiated contracts with vendors for services necessary for daily operations.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Managed scheduling, training and inventory control.
Owner/Operator Truck Driver
Black Jack Trucking
Casa Grande
01.2002 - 03.2010
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Performed regular inspections and completed vehicle repairs.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Communicated with customers regarding delivery times and location details.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Maintained safe driving habits to protect property and general public on roadways.
- Recorded expenses and maintained receipts.
- Obtained signatures needed to complete and process paperwork.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Developed positive relationships with customers by providing excellent customer service.
Printing Press Operator
Artco
Rexburg
12.1989 - 12.1999
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
- Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
- Stacked completed jobs onto pallets according to shipping instructions provided by customer or supervisor.
- Assisted in training new employees on proper use of equipment and safety procedures.
- Maintained machines in good working order by cleaning, lubricating and adjusting.
- Performed and delivered printing projects on time.
Education
High School Diploma -
Ray High School
Kearny, AZ05-1979
Skills
- Policy implementation
- Safety procedures
- Analytical thinking
- Problem-solving
- Decision-making
- Employee training
- Regulatory compliance
- Task delegation
- Supply chain management
- Time management
Timeline
Manager of Operations
Cottons Wonder Bar
04.2010 - 08.2024
Owner/Operator Truck Driver
Black Jack Trucking
01.2002 - 03.2010
Printing Press Operator
Artco
12.1989 - 12.1999
High School Diploma -
Ray High School
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