CHERYL MORTENSEN
BUCKEYE
Summary
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Safety & Health
Swift Transportation
02.2021 - Current
- Company Overview: Swift Transportation | 13,000 Trucks | 13,500 Drivers | 8% Trainees | 17% O/O | 52 Terminals with Full-Service Maintenance Repair Facilities, Fuel Islands and More Knight-Swift Transportation Holdings Inc. is a publicly traded, American motor carrier holding company based in Phoenix, Arizona. It is the fifth largest trucking company in the United States.
- Developed companywide S&H program for 52+ locations focused on critical safety and health lead measures designed to prevent injuries and avoidance of violations. Coordinated and implemented occupational health policies and procedures to promote and ensure effective safety operations in the organization. Created a 40-hour training program designed to educate leaders on their roles and responsibilities applicable to Safety & Health.
- Valued by our industry and recognized for our commitment to providing excellence. Whether it be for our service, safety, growth, sustainability, or social responsibility as one of many leaders in our teams we were recognized by: ATA, DHL, DUPONT, FORBES, LOWES, WALMART, P&G, IWAY, IKEA
OSHA Compliance Manager
Swift Transportation
08.2008 - 02.2021
- Responsible for writing, publishing, and maintaining written safety programs to ensure compliance with federal/state law. Oversee Safety Committees from all aspects such as membership, routine mandatory meetings, training, and compliance with written program. Monitored safety compliance, resolved safety issues, and responding to OSHA legal matters. Handled over 600 cases. Implemented COVID-19 policies and procedures in 2020 for 17,000+ employees. Studied regulation proposed rulemaking in order to prepare and respond to regulatory changes that would impact the company. Lead monthly compliance initiatives. Designed and implemented over 600 software modifications, new programs, upgrades to existing systems, and vendor interfaces.
DOT Compliance Manager
Swift Transportation
05.1999 - 08.2021
- In charge of ensuring compliance with federal and state regulations required for a fleet of vehicles, driver qualification and manage the DOT Drug and alcohol testing program.
Dispatch Manager
Swift Transportation Headquarters
05.1998 - 05.1999
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
Sales Agent
Waste Management Company
05.1997 - 05.1998
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Achieved top performer status within the company due to consistent high sales numbers.
Asset Manager
IBM
05.1995 - 05.1997
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
- Maintained contract database of existing and new client contract files and details.
- Established a proactive maintenance program, extending the useful life of assets while minimizing unplanned repair costs.
- Fostered strong relationships with clients, understanding their investment goals and aligning assets accordingly.
Education
OSHA 3115 - Fall Protection - Occupational Health And Safety
University of California, San Diego
San Diego12-2017
Director of Safety - Occupational Health And Safety
Embry-Riddle Aeronautical University
Daytona Beach, FL07-2005
Managing Motor Fleet Safety Programs - Transportation Industry
University of Central Florida
Orlando, FL12-2003
Motor Fleet Safety Basics - Transportation Industry
University of Central Florida
Orlando, FL12-2003
Skills
- Work Planning and Prioritization
- Team collaboration and leadership
- Project management
- Business development
- Business administration
- Strategic planning
- Start-up operations
- New business development
- Policies and procedures development
Customer service
- Coaching and mentoring
- Process improvement
- Regulatory compliance
- Organizational development
- Change management
- Verbal and written communication
- Decision-making
- Effective leader
- Process improvements
Accomplishments
- Created a company-wide, comprehensive EHS training program for leaders, designed to reduce injuries and ensure compliance.
- Designed and implemented software to ensure DOT and OSHA compliance for more than 20K drivers.
- Closed over 400 work related investigations, accurately providing information to ensure resolution.
- Collaborate with over 3,500 leaders nationwide to achieve goals.
Certification
- Waste Management Sales Training
- 1988
- IBM Access, Lotus Notes
- December 1999
- IBM
- Sequel
- February 2000
- Advanced Systems Concepts, Inc.
- DOT Compliance Audit & Regulation
- July 2004
- Lorman
- Certified Director of Safety
- July 2005
- NATMI
- FMCSR Part 391 Medical Qual.
- October 2008
- Arizona Trucking Association
- OSHA 511 Certified, General Industry
- November 2008
- UCLA / OSHA Training
- Certified Project Manager
- 2009
- Franklin Covey
- Alabama Metal Coil Certification
- May 2009
- State of Alabama
- RCRA Hazardous Waste Certified Waste Handling
- 2019
- ADOSH
- Fall Protection Certified
- SPCC Spill Prevention Control & Countermeasures
- SWPPP Storm Water Prevention
- Respiratory Protection
Affiliations
- American Trucking Association (ATA)
- North American Transportation Management Institute (NATMI)
- DriverFacts Advisory Board Member
- DriverIQ Advisory Board Member
- Swift Charities Board Member
Training Highlights
- Logistics/Dispatch/Operations/Fleet Maint
- AS400 Systems, Sequel, Database Design
- Lean Six Sigma
- Franklin Covey “Great Leaders” Training
- High Performance Workplace Coaching Methods
- ISO
MEMBERSHIPS / INTERESTS
Golf, Horseback, Football, Music, Charity
Timeline
Director of Safety & Health
Swift Transportation
02.2021 - Current
OSHA Compliance Manager
Swift Transportation
08.2008 - 02.2021
DOT Compliance Manager
Swift Transportation
05.1999 - 08.2021
Dispatch Manager
Swift Transportation Headquarters
05.1998 - 05.1999
Sales Agent
Waste Management Company
05.1997 - 05.1998
Asset Manager
IBM
05.1995 - 05.1997
OSHA 3115 - Fall Protection - Occupational Health And Safety
University of California, San Diego
Director of Safety - Occupational Health And Safety
Embry-Riddle Aeronautical University
Managing Motor Fleet Safety Programs - Transportation Industry
University of Central Florida
Motor Fleet Safety Basics - Transportation Industry
University of Central Florida
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