Chessenia Soto
Gilbert
Summary
Detail-oriented operator specializing in quality assurance and process improvement. Proven ability to enhance productivity and streamline operations in manufacturing settings. Experienced in operational management and customer service, with a strong focus on team training and issue resolution. Recognized for problem-solving skills and maintaining high-quality standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operator
Guaranteed Quality/Lucid Motors
Casa Grande
01.2025 - Current
- Operated machinery for assembly of electric vehicle components while adhering to safety protocols.
- Monitored production processes to uphold quality standards and resolve issues swiftly.
- Conducted routine inspections on equipment to ensure optimal functionality.
- Collaborated with team members to streamline assembly operations and enhance productivity.
- Recorded production data accurately for tracking and process improvement.
- Identified customer needs promptly to facilitate quick responses and solutions.
- Inspected finished products for conformity to quality standards.
- Contributed innovative ideas to improve team performance and achieve business objectives.
Lead
Aj's Fine Foods
Chandler
03.2021 - 01.2025
- Executed daily bakery operations while ensuring compliance with food safety standards.
- Oversaw inventory control and ordered supplies to maintain consistent product availability.
- Trained and supervised bakery staff on production techniques and customer service best practices.
- Prioritized tasks to achieve service goals efficiently and effectively.
- Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
- Collaborated with diverse teams to accomplish project objectives and meet deadlines.
- Conducted research and data analysis to inform strategic planning efforts.
- Recognized for delivering exceptional customer service through effective interpersonal skills.
Retail Sales Associate
Banana Republic Factory Store
Chandler
01.2020 - 03.2021
- Provided personalized product recommendations to enhance customer experience.
- Maintained organized merchandise displays and ensured cleanliness throughout store.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock inventory and manage visual merchandising.
- Educated customers on promotions and store policies during interactions.
- Resolved customer inquiries and complaints with professionalism and patience.
- Trained new associates on retail procedures and customer service excellence.
- Monitored sales floor for security issues, ensuring safe shopping environment.
Education
GED -
Desert Oasis
Arizona City, AZ10-2022
Skills
- Equipment operation and monitoring
- Quality inspection and data recording
- Assembly techniques and inventory management
- Process improvement and team collaboration
- Effective communication and problem solving
- Time management and staff training
- Compliance adherence and conflict resolution
- Efficient multitasking and attention to detail
- Manufacturing procedures and data entry
- Production work and OSHA regulations adherence
Languages
Spanish
Professional
Timeline
Operator
Guaranteed Quality/Lucid Motors
01.2025 - Current
Lead
Aj's Fine Foods
03.2021 - 01.2025
Retail Sales Associate
Banana Republic Factory Store
01.2020 - 03.2021
GED -
Desert Oasis