Cheyanne Ward
Kingman
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Kingman Regional Medical Center
11.2023 - Current
- Providing excellent customer service adhering to all behavioral expectations, Directing and fielding incoming calls from patients or staff, floating to other areas as needed and when asked, balancing and handling all cash payments acquired
- Obtaining prior authorizations from third-party payers and diligently verifying insurance eligibility for approval
Laboratory Phlebotomist
Kingman Regional Medical Center
12.2020 - 11.2023
- Properly obtained venous and capillary samples
- Collected and received samples through the Meditech system
- Compliance with all HIPPA regulations
- Completed mandatory trainings and up to date codes
- Responded quickly to codes within the hospital
- Properly maintained the cleanliness of the lab
Environmental Services
Kingman Regional Medical Center
09.2019 - 12.2020
- Cleaned and sanitized patient rooms and shared spaces, properly maintained work spaces and shared working areas, provided excellent communication between teammates, wore appropriate PPE per safety regulations, Disposed of hazardous material when needed, and used chemicals according to compliance with federal, state, and organizational department policies
Education
Phlebotomy certification -
Mohave Community College
Kingman, AZ02.2019
High School Diploma - undefined
Timberline High School
01.2012
Skills
- Insurance verification
- Team player
- Patient check-in
- Customer service
- Excellent time management skills
- CPR certified
- HIPAA compliance
- Patient registration
- Appointment scheduling
- Multitasking and organization
- Problem-solving
- Payment processing
Certification
- HIPAA Compliance Certification – Various Providers.
- CPR/AED Certification
Timeline
Patient Access Representative
Kingman Regional Medical Center
11.2023 - Current
Laboratory Phlebotomist
Kingman Regional Medical Center
12.2020 - 11.2023
Environmental Services
Kingman Regional Medical Center
09.2019 - 12.2020
High School Diploma - undefined
Timberline High School
- HIPAA Compliance Certification – Various Providers.
- CPR/AED Certification
Phlebotomy certification -
Mohave Community College
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