CHEYENNE MARTINEZ
Goodyear
Summary
Detail-oriented professional with experience in document processing, data verification, and high-volume file management. Skilled in handling sensitive information, ensuring accuracy, compliance, and timely processing. Proven ability to communicate with customers, partners, and internal teams to obtain missing documentation, track progress, and meet service goals. Strong organizational and multitasking abilities in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Scheduler
US Dermatology Partners
Phoenix
05.2025 - Current
- Verify, review, and update records including insurance and demographic data
- Process high volumes of electronic records and documentation
- Communicate with patients to confirm and resolve missing information
- Maintain confidentiality and compliance standards
- Track and update systems to ensure workflow efficiency
- Scheduled patient appointments and managed daily calendars for multiple providers.
Shipping Operations Representative
U-Haul International UBox
Phoenix
04.2024 - 04.2025
- Managed high-volume document and shipment processing
- Coordinated inbound/outbound shipments
- Communicated with partners to resolve missing information
- Maintained accurate tracking systems
- Met deadlines and service expectations
Clerical Assistant/EDR Rep
Repwest Insurance
Phoenix
10.2022 - 09.2023
- Processed and maintained insurance/financial documents.
- Responded to customer inquiries
- Assisted customers with setting up direct debit payments for recurring bills.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Reviewed documents for accuracy and compliance with company standards.
Scheduler
Knight Transportation
Phoenix
03.2018 - 03.2020
- Processed accounts payable/receivable updates
- Managed scheduling and documentation tracking
- Resolved delays and ensured timely processing
Education
High School Diploma -
Copper Canyon High School
Glendale, AZSkills
- Data Entry & Accuracy Verification
- Microsoft Office & Multi-System Navigation
- Document management
- Effective communication
- Attention to detail
- Time management
Timeline
Scheduler
US Dermatology Partners
05.2025 - Current
Shipping Operations Representative
U-Haul International UBox
04.2024 - 04.2025
Clerical Assistant/EDR Rep
Repwest Insurance
10.2022 - 09.2023
Scheduler
Knight Transportation
03.2018 - 03.2020
High School Diploma -
Copper Canyon High School