Cheyenne Stram-Starr
Casa Grande
Summary
Dynamic professional with experience at State Farm as a Claims Associate, excelling in claims investigation and documentation review. Proven ability to enhance team collaboration and streamline processes, ensuring accuracy and efficiency. Skilled in Microsoft Office, with a strong focus on customer service and effective communication.
Overview
7
7
years of professional experience
Work History
Claims Associate
State Farm
03.2024 - Current
- Assisted in processing claims by reviewing documentation and ensuring accuracy.
- Supported customer inquiries regarding claim status and policy details.
- Learned insurance terminology to enhance communication with clients and team members.
- Collaborated with team to streamline claims handling procedures for improved efficiency.
- Worked productively in fast-moving work environment to process large volumes of claims.
Recreation Supervisor
Core Civic
11.2020 - 01.2024
- Developed and implemented recreational programs for diverse community groups.
- Coordinated scheduling and logistics for events, ensuring smooth operations.
- Monitored safety protocols, promoting a secure environment for all activities.
- Trained and supervised staff in program delivery and customer service standards.
- Evaluated program effectiveness through participant feedback and adjusted accordingly.
- Collaborated with local organizations to expand resource offerings and partnerships.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Evaluated staff performance regularly, providing constructive feedback and coaching to improve overall team efficiency.
Caregiver
Arizona MENTOR
07.2018 - 11.2020
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed personalized care plans to meet individual client needs and preferences.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Administered medication and managed medical equipment to support client health.
Education
High School Diploma -
Buena High School
Sierra Vista, AZ05.2015
Skills
- Claims investigation
- Microsoft office
- Insurance claims review
- Documentation review
- Time management
- Team collaboration
- Teamwork and collaboration
Timeline
Claims Associate
State Farm
03.2024 - Current
Recreation Supervisor
Core Civic
11.2020 - 01.2024
Caregiver
Arizona MENTOR
07.2018 - 11.2020
High School Diploma -
Buena High School
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