Summary
Overview
Work History
Education
Skills
Courses
Timeline
Generic

Chia-Ying Fusco

Phoenix

Summary

Personable and empathetic professional with expertise in psychological principles, mental processes, and criminal behavior. Demonstrated success in exceeding targets and driving results in dynamic environments. Combines strategic thinking with practical experience to implement effective solutions that enhance organizational performance. Committed to applying psychological insights in criminal justice and community engagement, promoting inclusivity and accessibility in communication.

Overview

3
3
years of professional experience

Work History

Restaurant Server

Kuka Sushi & Izakaya
05.2023 - Current
  • Provided excellent customer service by promptly addressing guest needs, ensuring satisfaction, and creating a welcoming dining atmosphere.
  • Resolved guest concerns and complaints promptly and professionally, demonstrating strong problem-solving skills and a commitment to guest satisfaction.
  • Trained and mentored new staff on restaurant procedures, customer service standards, and operational workflows.

Restaurant Hostess and Runner

Fortina
05.2022 - 06.2022
  • Answered phone inquiries and confirmed reservations, recorded takeout orders, conducted point of sales (POS) transactions, and responded to service questions.
  • Greeted guests and seated customers at tables or in waiting areas.
  • Resolved customer and service, and food-related issues to maintain guest satisfaction.

Education

Bachelor's - Psychology

Arizona State University
Tempe, AZ
05.2026

Skills

  • Language: American Sign Language (actively learning)
  • Effective Communication
  • Leadership Experience
  • Critical Thinking
  • Organization
  • Problem-Solving
  • Strong Work Ethic
  • Time Management

Courses

  • Research Methods in Psychology
  • The Criminal Mind
  • Psychology of Criminal Investigation

Timeline

Restaurant Server

Kuka Sushi & Izakaya
05.2023 - Current

Restaurant Hostess and Runner

Fortina
05.2022 - 06.2022

Bachelor's - Psychology

Arizona State University
Chia-Ying Fusco