Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Chilanay Mustafalı

Chilanay Mustafalı

Baku,BA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Outgoing [Job Title] with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

2
2
years of professional experience

Work History

Coordinator

Hedef Course
08.2023 - 12.2023
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.

Designer Supervisor

New Yorker
08.2022 - 09.2022
  • Developed creative concepts that exceeded client expectations, leading to repeat business and referrals.
  • Optimized resource allocation by effectively managing schedules, budgets, and personnel for multiple concurrent projects.
  • Established a positive work environment by promoting collaboration, innovation, and continuous learning among team members.

Sales Assistant

New Yorker
07.2022 - 08.2022
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Operations Manager

Era Marketing Centre
10.2021 - 12.2021
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.

Sales Assistant

Shopping Mall
07.2021 - 09.2021
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Education

Bachelor of Science - Chemistry Teacher Education in English

Baku Engineering University
Azerbaijan, Baku
06.2023

Skills

  • Contract Management
  • Administrative Leadership
  • Business Administration
  • Project Management
  • Event Coordination
  • Schedule Coordination
  • Presenting Ideas and Plans
  • Staff Management
  • Scheduling and Calendar Management
  • Work Planning and Prioritization
  • Project Coordination
  • Operations Management

Languages

English
Professional Working
Russian
Elementary
German
Elementary

Timeline

Coordinator

Hedef Course
08.2023 - 12.2023

Designer Supervisor

New Yorker
08.2022 - 09.2022

Sales Assistant

New Yorker
07.2022 - 08.2022

Operations Manager

Era Marketing Centre
10.2021 - 12.2021

Sales Assistant

Shopping Mall
07.2021 - 09.2021

Bachelor of Science - Chemistry Teacher Education in English

Baku Engineering University
Chilanay Mustafalı