Chinara Yusifova
Vilnius,Lithuania
Summary
Customer-oriented store manager offering experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Alifood
Vilnius, Lithuania
10.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Coordinated international product procurement to meet customer demands
- Developed strategies to maximize sales and profitability.
- Managed store social media accounts to drive sales growth
- Planned special promotions or discounts based on market trends.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Performed regular price checks to ensure competitive pricing.
Kindergarten Instructional Assistant
eureka school
Vilnius, Lithuania
05.2023 - 06.2024
- Assessed students' progress and created reports for parents, administrators, and other teachers.
- Organized activities that promoted physical, mental and social development.
- Assisted in the development and implementation of lesson plans for kindergarten classes.
- Conducted small group activities to reinforce learning objectives.
- Provided one-on-one instruction to students requiring extra assistance.
Customer service representative manager
Celt Colleges
Baku
05.2021 - 12.2021
- Handled customers with courtesy utilizing appropriate methods
- Stimulated creative thinking without overwhelming the audience
- Evaluated customer responses to pinpoint enhancement opportunities in service quality
- Formulated customer service policies and guidelines
Speaking instructor
Celt Colleges
Baku
01.2020 - 08.2020
- Evaluated student grades for exams and assignments
- Developed and implemented lesson plans to instruct students on the principles of English.
- Provided individualized instruction to students to improve their performance.
- Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
Brand Ambassador
Massimo Dutti
Baku, Azerbaijan
03.2019 - 09.2019
- Proposed multiple solutions to satisfy customer requirements
- Analyzed competitor strategies to ensure company stays current
- Designed brand awareness initiatives that boosted customer interaction.
- Organized promotional events to introduce new products and services to the public.
- Enhanced community perception through active social networking
Education
Master - Education Sciences
Vytautas Magnus University
Kaunas06.2023
Bachelor - English
Azerbaijan University of Language
Baku06.2020
Skills
- Partnership Building
- Team Development
- Customer Service Management
- Store opening and closing procedures
- Advertising and marketing
- Order Management
- Time management
- Great communicator
- Ability to work under pressure
- Fast learner
Certification
UNESCO International Bureau of Education Curriculum Design and Development certification, 06/01/23, Vytautas Magnus University
Languages
Azerbaijani
First Language
English
Advanced (C1)
C1
Turkish
Proficient (C2)
C2
Russian
Elementary (A2)
A2
Timeline
Store Manager
Alifood
10.2023 - Current
Kindergarten Instructional Assistant
eureka school
05.2023 - 06.2024
Customer service representative manager
Celt Colleges
05.2021 - 12.2021
Speaking instructor
Celt Colleges
01.2020 - 08.2020
Brand Ambassador
Massimo Dutti
03.2019 - 09.2019
Master - Education Sciences
Vytautas Magnus University
Bachelor - English
Azerbaijan University of Language
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