Chiyamiko Sakala
Mesa
Summary
Professional worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
3
3
years of professional experience
Work History
Retail Worker
Krispy Kreme
6626 E Superstition Springs Blvd, Mesa, AZ 85206
08.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Hostess
Chilis's Bar and Grill
6648 E Mckellips Rd, Mesa, AZ
03.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2025
Skills
- Customer service
- Cash handling accuracy
- Problem-solving
- Effective communication
- Customer engagement
- Multitasking
Timeline
Retail Worker
Krispy Kreme
08.2022 - Current
Hostess
Chilis's Bar and Grill
03.2022 - 08.2022
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College