Chloe Donohue
Phoenix
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Visual Merchandising Manager
Urban Outfitters, Inc.
2022.08 - Current
- Managed merchandising standards and maintained consistency across distribution channels.
- Improved field teams' sales by coaching on merchandising techniques.
- Accomplished multiple tasks within established timeframes.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Key Holder
Urban Outfitters, Inc.
2021.03 - 2022.08
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Sales Associate
Urban Outfitters, Inc.
2018.10 - 2021.03
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
Movie Theater Attendant
AMC Theatres
2015.10 - 2018.06
- Provided assistance to guests with special needs and helped with seat accommodations.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Education
Associate of Arts - Art History
Arizona State University
Tempe, AZHigh School Diploma -
Lone Star High School
Frisco, TX2018-06
Skills
- Retail operations
- Positive and professional
- Time management
- Verbal and written communication
- Task delegation
Timeline
Visual Merchandising Manager
Urban Outfitters, Inc.
2022.08 - Current
Key Holder
Urban Outfitters, Inc.
2021.03 - 2022.08
Sales Associate
Urban Outfitters, Inc.
2018.10 - 2021.03
Movie Theater Attendant
AMC Theatres
2015.10 - 2018.06
Associate of Arts - Art History
Arizona State University
High School Diploma -
Lone Star High School