Chloe Jimenez-Martinez
Peoria
Summary
I am a dedicated server with a strong focus on guest satisfaction, menu memorization, and effective communication. I am committed to creating memorable dining experiences through attention to detail and a positive attitude and can handle pressure in stressful situation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Zipps Bar and Grill
Scottsdale
03.2024 - Current
- Ensured accurate order taking to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area and service stations.
- Fostered memorable interactions with guests through effective communication.
- Prioritized guest satisfaction by executing all necessary service steps.
Shift Leader
Firehouse Subs
Phoenix
08.2024 - 03.2025
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and restocked supplies as needed.
- Enforced cleanliness and safety protocols within the restaurant environment.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Retail Sales Associate
American Eagle Outfitters, Inc
Denver
08.2023 - 03.2024
- Processed transactions accurately using point-of-sale systems.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
Retail Sales Associate
Fabletics
Denver
01.2022 - 10.2022
- Educated customers on current promotions and loyalty programs available.
- Participated in training sessions to improve product knowledge and sales techniques.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Host
Melting Pot
Littleton
08.2020 - 05.2021
- Greeted and seated guests in a welcoming manner.
- Maintained cleanliness and organization of front-of-house areas.
- Collaborated with servers to ensure smooth service flow.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Education
High School Diploma -
Thomas Jefferson High School
Denver05.2021
Skills
- Attention to detail
- I work great with others
- Strong communication
- Positive attitude
- Menu memorization
- Table bussing
- Professional appearance
- High volume dining
- Memory retention
- Point of sale (POS) system operations
Certification
Food handlers
Timeline
Shift Leader
Firehouse Subs
08.2024 - 03.2025
Server
Zipps Bar and Grill
03.2024 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
08.2023 - 03.2024
Retail Sales Associate
Fabletics
01.2022 - 10.2022
Host
Melting Pot
08.2020 - 05.2021
High School Diploma -
Thomas Jefferson High School