Chloe Smart
Scottsdale
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, sales building, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Senior Restaurant Manager
Fox Restaurant Concepts
10.2021 - Current
- Managed inventory levels effectively, reducing waste and optimizing supply chain processes.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Assisted in financial reporting, monitoring budgets, and controlling costs effectively.
- Coordinated special events and promotions, drawing in new customers and increasing revenue.
- Supported staff training initiatives, enhancing team performance and service quality.
- Coordinated scheduling efforts, ensuring adequate staffing during peak hours for optimal efficiency.
- Adapted quickly to changing menu offerings and promotions, supporting marketing efforts to boost sales.
Low Voltage Electrician
Ted Brown Music
05.2020 - 09.2021
- Improved installation procedures by implementing best practices and safety standards.
- Installed and maintained low voltage systems including audio, video, and security systems.
- Collaborated with team members to troubleshoot electrical issues efficiently.
- Improved customer satisfaction with efficient installation of low-voltage wiring for residential and commercial clients.
Lifeguard Manager
City Of Pasco
05.2019 - 09.2021
- Supervised lifeguard team to ensure safety and compliance with aquatic regulations.
- Developed and implemented training programs for new lifeguards, enhancing skill levels and preparedness.
- Coordinated daily staffing schedules to maintain optimal coverage and operational efficiency.
- Analyzed incident reports to identify trends and develop proactive safety measures.
- Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ05-2028
Associate of Science -
Columbia Basin College
Pasco, WA05-2020
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Conflict resolution techniques
- Critical thinking
- Food and beverage sales
- Sales growth
- Work Planning and Prioritization
Timeline
Senior Restaurant Manager
Fox Restaurant Concepts
10.2021 - Current
Low Voltage Electrician
Ted Brown Music
05.2020 - 09.2021
Lifeguard Manager
City Of Pasco
05.2019 - 09.2021
Bachelor of Science - Business Management
Grand Canyon University
Associate of Science -
Columbia Basin College