Summary
Overview
Work History
Education
Skills
Timeline
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Beck Christopher

Phoenix

Summary

Dynamic Customer Support Specialist with a proven track record at GE Appliances/Haier, excelling in analytical problem-solving and conflict resolution. Enhanced service delivery through effective communication and GPS tracking, while training new staff on operational protocols. Skilled in customer relationship management software, driving engagement and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Customer Support Specialist

GE Appliances/Haier
  • Coordinated daily dispatch operations to ensure timely delivery of services.
  • Monitored fleet activities using GPS tracking systems for efficient route planning.
  • Communicated effectively with drivers and clients to address inquiries and resolve issues.
  • Assisted in training new dispatch staff on software systems and operational protocols.

Merchandising Associate

Home Depot
03.2021 - 04.2025
  • Executed visual merchandising strategies to enhance product presentation and drive customer engagement.
  • Coordinated inventory management processes, ensuring accurate stock levels across multiple departments.
  • Collaborated with cross-functional teams to implement promotional displays aligned with marketing initiatives.
  • Optimized store layout for improved customer experience and increased revenue generation.

Education

No Degree - Kinesiology

California State University, Fullerton
Fullerton, CA

Skills

  • Analytical problem-solving
  • Conflict resolution skills
  • Customer engagement strategies
  • Customer relationship management software

Timeline

Merchandising Associate

Home Depot
03.2021 - 04.2025

Customer Support Specialist

GE Appliances/Haier

No Degree - Kinesiology

California State University, Fullerton

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