Chris Hall
Tucson
Summary
To secure a position with the U.S. Government in the Deportation Department, bringing extensive experience in conflict resolution, customer relations, operational supervision, and maintaining accuracy under pressure, with a strong commitment to following procedures and supporting team goals.
Overview
18
18
years of professional experience
Work History
Independent Contractor
Self Employed Web
Tucson
09.2017 - Current
- Ensured safe and professional transportation for passengers while adhering to all traffic laws and safety protocols.
- Utilized navigation systems to provide efficient and timely service.
- Designed user-friendly websites for diverse clients across.
- Delivered excellent customer service, consistently maintaining a high passenger rating.
Supervisor
Culligan Water
Tucson
04.2016 - 09.2017
- Supervised daily operations and a staff of three employees, ensuring adherence to company policies and procedures.
- Resolved customer concerns in a professional and calm manner during high-volume and challenging situations.
- Maintained accurate records for payroll and operational reporting.
- Managed incoming communications, directing calls appropriately and providing accurate information.
- Supervised daily operations of water treatment and delivery processes.
- Managed team performance and conducted regular training sessions.
- Coordinated maintenance schedules for water filtration equipment.
- Monitored inventory levels and ordered supplies as needed.
- Assisted in resolving customer service issues promptly and effectively.
Sales Representative
Coworx Staffing Services
Tucson
07.2014 - 05.2015
- Used a consultative approach to assess customer needs and provide solutions.
- Managed a high volume of inbound calls while maintaining accurate records of customer interactions.
- Quoted service terms and ensured accurate documentation of agreements.
- Engaged clients to understand staffing needs and recommend suitable candidates.
- Conducted interviews to assess candidate qualifications and fit for client requirements.
- Coordinated with hiring managers to streamline recruitment processes and improve efficiency.
- Maintained accurate records of candidate placements and client interactions in database systems.
- Developed strong relationships with clients to foster trust and enhance service delivery.
Commercial Collector
Stuart Allan & Associates
Tucson
10.2012 - 04.2014
- Contacted businesses to address outstanding balances, ensuring professional and compliant communication.
- Verified information through public databases and company records.
- Maintained organized and accurate account records.
- Managed collection efforts for delinquent accounts and negotiated payment plans.
- Communicated with clients to resolve outstanding invoices and disputes effectively.
- Maintained accurate records of interactions and payment agreements in the system.
- Collaborated with the finance team to streamline collection processes and improve efficiency.
Automotive Technician
Infiniti of Tucson
Tucson
01.2008 - 07.2012
- Performed routine maintenance and repairs while ensuring safety compliance.
- Documented all work performed in accordance with company standards.
- Communicated findings clearly to service managers and customers.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services on various Infiniti models efficiently.
- Collaborated with service advisors to communicate repair needs clearly to customers.
- Maintained a clean and organized work area for safety and efficiency standards.
Education
Associate in Automotive Technology -
Universal Technical Institute
Rancho Cucamonga, CAHigh School Diploma -
Vail Charter High School
Tucson, AZSkills
- Customer Service & Communication
- Conflict Resolution
- Team Supervision
- Process Compliance
- Data Entry & Recordkeeping
- Time Management
- Microsoft Office Suite
- Valid Driver’s License
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
Timeline
Independent Contractor
Self Employed Web
09.2017 - Current
Supervisor
Culligan Water
04.2016 - 09.2017
Sales Representative
Coworx Staffing Services
07.2014 - 05.2015
Commercial Collector
Stuart Allan & Associates
10.2012 - 04.2014
Automotive Technician
Infiniti of Tucson
01.2008 - 07.2012
Associate in Automotive Technology -
Universal Technical Institute
High School Diploma -
Vail Charter High School
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