Summary
Overview
Work History
Education
Skills
United States Air National Guard 1997-2001
Timeline
Generic

Chris Schmidt

Phoenix

Summary

Knowledgeable Installer offering 18 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.

Overview

20
20
years of professional experience

Work History

Service Technician

Collins Comfort Masters and All About Water
02.2024 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Install and service water treatment equipment.
  • general plumbing
  • provided service and support for ecowater products along with other various valves.

Installer

Mist America
02.2023 - 02.2024
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Calculated materials and time needed for each job.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Installed commercial and residential misting systems,including list mist as well as misting fans.

Installer

Aqua Science/Pentair
06.2014 - 12.2022

same as previous employment from 2005-2012.


Installed and serviced numerous misting systems

Installed and serviced numerous amounts of reverse osmosis units as well as water softeners.

Worked on different types of units including Clack,Fleck,and Autotrol.

Skilled in residental general plumbing including but not limited to, main rebuild, angle stop replacement , water heater replacement, faucet replacement .

Also have some electrical work as well

Mechanic

Boeing
05.2012 - 06.2014
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Worked in Depot,Repair and Overhaul
  • Building the upper controls, main rotor head and mast base for the Apache helicopter.
  • We built for new helicopters and overhauled existing units.
  • maintained a high level of attention to detail and kept a clean workspace.
  • worked off of blueprints and plans per government regualtions.

Installer

Aqua Science
02.2005 - 05.2012
  • Operated tools, equipment and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Calculated materials and time needed for each job.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Maintained relationships with customers to better understand needs and uphold standards of service.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Troubleshot and repaired broken reverse osmosis,water softener and mist systems or installed updated ones for best-in-class service.
  • Used service titan to maintain detailed track of daily work orders and progress.
  • Serviced and installed various types of water treatment including Fleck, Autotrol and Clack valves.
  • Serviced and installed reverse osmosis
  • Trained new technicians on proper install of all product including softeners, reverse osmosis and mist systems.

Education

High School Diploma -

Shadow Mountain High School
Phoenix, AZ
05.1997

Skills

  • Service Documentation
  • Testing Processes
  • Residential and Commercial Installations
  • Company Vehicle Maintenance
  • Equipment Installation
  • Work Site Preparation
  • Preventive Maintenance
  • Supply Inventory Management
  • Work Orders
  • Installation Coordination

United States Air National Guard 1997-2001

I served in the national guard from 97-01. 

Timeline

Service Technician

Collins Comfort Masters and All About Water
02.2024 - Current

Installer

Mist America
02.2023 - 02.2024

Installer

Aqua Science/Pentair
06.2014 - 12.2022

Mechanic

Boeing
05.2012 - 06.2014

Installer

Aqua Science
02.2005 - 05.2012

High School Diploma -

Shadow Mountain High School
Chris Schmidt