CHRIS A CRUZ FLORES
Goodyear
Summary
Dynamic customer service professional with proven success at Walgreens, enhancing customer satisfaction through effective communication and relationship building. Skilled in inventory management and sales expertise, I thrive in fast-paced environments, consistently exceeding productivity targets while fostering team collaboration. Fluent in Spanish and Japanese, I bring a diverse skill set to drive results.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Surprise
01.2025 - 04.2025
- Promoted new products and services, driving customer engagement.
- Managed customer accounts, upgrades, and issue resolution to boost satisfaction.
- Built strong client relationships through consistent follow-up.
- Suggested improvements to enhance service quality and prevent issues.
- Accurately handled daily cash transactions and balanced drawer.
- Prioritized tasks to meet deadlines in a fast-paced environment.
Customer Service Associate
Raising Canes
Richmond
11.2023 - 06.2024
- As a main cook at Raising Cane's, I managed inventory, handled new packages, and ensured food safety.
- I also gained customer service experience by operating the register and managing drive-thru orders, enhancing my organizational and communication skills.
Fulfillment Center Associate
Amazon Warehouse
Richmond
08.2023 - 11.2023
- Efficiently packed boxes and loaded trucks, consistently meeting and exceeding productivity targets.
- Worked extensively during peak seasons, demonstrating resilience and adaptability in high-pressure environments.
- Collaborated with a diverse team, enhancing interpersonal and communication skills.
Education
Bachelor of Science - Cybersecurity and IT
WGU University
4001 S 700 E #300, Millcreek, UT 8410704-2027
High School Diploma -
Timpanogos High School
1450 N 200 E, Orem, UT 8405705-2023
Skills
- IT/CS
- Team collaboration
- Time management
- Effective communication
- Stock management
- Order and refund processing
- Sales expertise
- Customer Care
- Warehousing functions
- Spanish & Japanese fluency
Language Reference & Most Recent Job Reference
Spanish, English, Japanese. Most Recent Reference: Walgreens Surprise 623-975-3944
Timeline
Customer Service Associate
Walgreens
01.2025 - 04.2025
Customer Service Associate
Raising Canes
11.2023 - 06.2024
Fulfillment Center Associate
Amazon Warehouse
08.2023 - 11.2023
Bachelor of Science - Cybersecurity and IT
WGU University
High School Diploma -
Timpanogos High School
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