Christen Squillaro
Phoenix
Summary
Dependable, and service-driven professional with 20 years of customer service and leadership experience. Skilled in communication, conflict resolution, and creating positive guest experiences. Dedicated to maintaining a calm, professional approach and ensuring every customer interaction is handled with care and efficiency.
Overview
20
20
years of professional experience
Work History
Floral Manager
Albertson's
08.2007 - 03.2025
- Delivered exceptional customer service while maintaining high merchandising and quality standards.
- Drove sales and profitability through strategic product ordering, pricing, and promotional execution.
- Built strong vendor relationships to ensure consistent product availability and competitive pricing.
- Uphold compliance and safety standards, reducing operational risks and ensuring audit readiness.
- Led and developed staff through training, scheduling, and performance management.
- Managed inventory levels to reduce shrink and maintain optimal stock.
Front-End Supervisor
Albertson's
07.2006 - 08.2007
- Maintained a customer-focused front-end environment, ensuring store cleanliness and visual standards.
- Oversaw cash handling procedures, register accuracy, and daily financial reconciliation.
- Supported compliance and safety protocols to maintain a secure work environment.
- Coordinated front-end operations and provided leadership to service associates.
Lead Barista
Albertson's
05.2005 - 07.2006
- Delivered high-quality customer service and hospitality in a fast-paced environment.
- Provided team leadership, training, and support to ensure consistent service standards.
- Managed daily operational tasks, including shift oversight and product preparation.
Education
High School Diploma -
North Canyon High School
Skills
- Customer Service
- Communication
- Conflict Resolution
- Team Leadership
- Professionalism
- Reliability
- Time Management
- Safety Awareness
- Organization
Timeline
Floral Manager
Albertson's
08.2007 - 03.2025
Front-End Supervisor
Albertson's
07.2006 - 08.2007
Lead Barista
Albertson's
05.2005 - 07.2006
High School Diploma -
North Canyon High School