Christian Campagna
Phoenix
Summary
Dedicated sales and customer service professional with experience in high end resorts, title company, and restaurants. Proven ability to deliver exceptional customer service and foster positive client experiences. Talented sales representative, exceeding expectations and ranking in the top ten percent of peers.
Overview
4
4
years of professional experience
Work History
Desk Clerk
The Phoenician
Scottsdale, AZ
09.2025 - Current
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Utilized reservation systems to confirm bookings and update guest information accurately.
- Assisted with administrative tasks, including handling phone calls and managing correspondence.
- Consistently ranked in the top ten percent of customer satisfaction on surveys.
Sales and Customer Service Representative
FIRST AMERICAN TITLE
Medford, OR
02.2025 - 07.2025
- Assisted customers in understanding title insurance products and escrow processes.
- Processed customer transactions accurately and efficiently, ensuring compliance with company policies.
- Responded to customer inquiries via phone and email, maintaining high satisfaction levels.
- Collaborated with team members to resolve complex customer issues promptly.
Sales Trainee for High Ticket Sales
Brad Lea Corporation
Las Vegas, NV
12.2024 - 02.2025
- Participated in dynamic eight-week sales course featuring Brad Lea, enhancing skills through expert-led discussions and practical applications.
- Assisted in learning key concepts related to mindset, persuasion, sales, networking, relationship building, and closing techniques.
- Supported peers in understanding the principles of effective sales strategies and relationship management.
- Contributed to discussions on mindset and persuasion skills to enhance sales effectiveness.
Restaurant Server
Gozzer Ranch Golf & Lake Club
Harrison, ID
06.2024 - 11.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Assisted in training new servers on menu items, service protocols, and customer engagement techniques
Pool/Cabana Concierge
JW Marriott Desert Ridge
Phoenix, AZ
05.2023 - 06.2024
- Facilitated reservations and sales for resort guests.
- Consistently exceeded expectations for sales volume and often ranked in the top ten percent of peers.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Restaurant Server and Concierge
Kembara Restaurant, JW Marriott Desert Ridge
Phoenix, AZ
11.2023 - 02.2024
- Joined team to open new restaurant with internationally recocognized chef Angela Sosa.
- Delivered exceptional customer service in high-paced dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently, prioritizing guest needs and preferences.
Sales Executive
Power Home Remodeling
Phoenix, AZ
12.2022 - 04.2023
- Cultivated and expanded customer base through strategic cold calling and relationship management.
- Attained top performer status consistently by demonstrating commitment to goal achievement and surpassing expectations.
Concierge
Lifetime Fitness
Phoenix, AZ
02.2022 - 11.2022
- Managed front desk operations, ensuring seamless member check-in and guest services.
- Coordinated facility tours for prospective members, highlighting fitness offerings and amenities.
- Resolved member inquiries and concerns promptly to enhance overall member satisfaction.
Education
Bachelor of Arts - General Studies, Business
Grand Canyon University
Phoenix, AZBachelor of Arts - General Studies, Business
University of Arizona
Tucson, AZReal Estate Licensing Course - Real Estate
Arizona School of Real Estate
Phoenix, AZ06.2026
Real Sales Training Certificate - Sales
Brad Lea Corporation
Las Vegas02.2025
Skills
- Sales and Promotion
- Customer Service
- Excellent Communication
- Effective Problem Solving
- Strong Work Ethic and Impeccable Attendance
- Team work and relationship building
- Planning and Organizing
- Highly adaptable
Timeline
Desk Clerk
The Phoenician
09.2025 - Current
Sales and Customer Service Representative
FIRST AMERICAN TITLE
02.2025 - 07.2025
Sales Trainee for High Ticket Sales
Brad Lea Corporation
12.2024 - 02.2025
Restaurant Server
Gozzer Ranch Golf & Lake Club
06.2024 - 11.2024
Restaurant Server and Concierge
Kembara Restaurant, JW Marriott Desert Ridge
11.2023 - 02.2024
Pool/Cabana Concierge
JW Marriott Desert Ridge
05.2023 - 06.2024
Sales Executive
Power Home Remodeling
12.2022 - 04.2023
Concierge
Lifetime Fitness
02.2022 - 11.2022
Bachelor of Arts - General Studies, Business
Grand Canyon University
Bachelor of Arts - General Studies, Business
University of Arizona
Real Estate Licensing Course - Real Estate
Arizona School of Real Estate
Real Sales Training Certificate - Sales
Brad Lea Corporation