Christian Garcia
Mesa,AZ
Summary
Seasoned Collision Estimator with robust experience in assessing vehicle damage and providing comprehensive repair estimates. Strong skill set includes knowledge of auto repair procedures, cost estimation techniques, and insurance claim processing. Notable for improving customer satisfaction rates.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Collision Estimator
Gerber Collision
06.2015 - Current
- Proficient using CCC estimating software system
- Evaluated vehicle damage to prepare accurate repair estimates.
- Communicated with customers to explain repair processes and timelines.
- Collaborated with technicians to assess necessary parts and labor for repairs.
- Used estimating software to generate detailed reports for insurance claims.
- Maintained organized records of estimates and customer interactions.
- Assisted in managing customer inquiries regarding repairs and costs.
- Reviewed insurance policies to ensure compliance with coverage limits.
- Participated in team meetings to discuss workflow improvements and efficiency.
- Evaluated different repair methodologies to create collision estimates for damages.
- Documented findings in a written report with photos to be used for insurance claims.
- Assisted customers in understanding their insurance coverage options.
- Conducted final quality control check of vehicles prior to customer delivery.
- Communicated effectively with customers both verbally and in writing.
- Ordered necessary supplies and materials needed for repairs on vehicles.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Verified accuracy of parts pricing from suppliers and vendors.
Infantryman
United States Army
02.2011 - 05.2015
- Conducted reconnaissance missions to gather intelligence for strategic planning.
- Operated various military equipment and weapons for training and operational readiness.
- Collaborated with team members to execute tactical operations in diverse environments.
- Participated in physical fitness training programs to uphold unit readiness standards.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Provided security for convoys, installations and personnel in hostile areas.
- Utilized night vision devices to monitor activity at night.
- Engaged enemy forces during offensive operations.
- Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
Education
High School Diploma -
Williams Field High School
Gilbert, AZ05.2010
Skills
- Auto Damage evaluation
- Proficient with Estimating software(CCC and some Mitchell)
- Customer communication
- Writing auto estimates utilizing specific Insurance procedures for all insurance carriers
- Claims processing
- Cost estimation
- Adaptability and flexibility
- Negotiation skills
- Documentation skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Collision Estimator
Gerber Collision
06.2015 - Current
Infantryman
United States Army
02.2011 - 05.2015
High School Diploma -
Williams Field High School
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