Dynamic General Manager with a proven track record at GMF, excelling in strategic planning and revenue generation. Cultivated strong client relationships, driving consistent business growth and exceeding sales targets. Leveraged networking expertise to enhance account retention and market development, while fostering a collaborative team environment.
Overview
6
6
years of professional experience
Work History
General Manager
GMF
12.2023 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations with vendors.
Managed a diverse team of professionals, fostering a positive work environment.
Developed and implemented strategies to increase sales and profitability.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Customer Service Supervisor
Sun And Ski Sports
03.2021 - 11.2023
Implemented creative merchandising strategies, showcasing popular products effectively while encouraging impulse purchases from customers passing by displays.
Collaborated with team members to plan and execute engaging promotional events, driving foot traffic into the store.
Streamlined inventory management by maintaining accurate records of stock levels and replenishment orders.
Optimized store layout to maximize floor space efficiency, resulting in better accessibility for customers browsing merchandise.
Enhanced store sales by assisting customers in selecting the right bike and accessories for their needs.
Coordinated with suppliers to ensure timely delivery of ordered items, minimizing wait times for customers awaiting special orders or repairs.
Provided comprehensive training to new staff members, equipping them with the knowledge needed to excel in their roles.
Boosted customer retention rates by offering personalized recommendations based on each individual''s cycling preferences and goals.
Logistics Specialist
Banner Health, Sonora Quest Laboratories
01.2019 - 02.2022
Developed strong relationships with clients, resulting in increased business referrals and repeat customers.
Improved route efficiency by analyzing GPS data and adjusting schedules accordingly.
Streamlined driver onboarding process, shortening training time while maintaining quality standards.
Monitored industry trends to stay current on best practices related to fleet management, incorporating relevant ideas into internal processes.
Ensured timely delivery of critical specimens by consistently adhering to deadlines and schedules.
Demonstrated attention to detail while verifying information on requisition forms, cross-checking against specimen labels for accuracy before transport.
Collaborated with team members to optimize delivery routes, maximizing efficiency while minimizing travel time and costs.
Adhered to strict confidentiality standards, ensuring patient privacy was maintained throughout the courier process.
Minimized errors in specimen tracking by accurately labeling samples according to laboratory guidelines.
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Manager Troubleshooter & Technical Support (MCC) at PT. GMF AeroAsia Tbk/Garuda Indonesia GroupManager Troubleshooter & Technical Support (MCC) at PT. GMF AeroAsia Tbk/Garuda Indonesia Group