Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Plumber
Big City Plumbing
03.2024 - Current
Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
Installed valves, hangers, supports, and flanges inside piping systems.
Boosted revenue with upselling additional services based on individual client needs.
Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
Maintained compliance with local building codes and regulations throughout all phases of service delivery.
Developed strong relationships with suppliers.
Increased repeat business through exceptional customer service and follow-up communications.
Used various tools like sawzall, multi-tool and angle grinder to cut openings in structures for pipe installations.
Operated ground microphones and listening discs to locate hidden water line leaks.
Planned pipe system layout, installation and repair according to specifications.
Tow Truck Driver
KO Towing & Recovery
03.2021 - 03.2024
Assisted with the loading and unloading of vehicles onto tow truck.
Ensured records of towing operations were consistently accurate.
Evaluated vehicles thoroughly prior to initiating towing process.
Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
Moved damaged vehicles from collision sites to authorized repair shops.
Conducted pre-use and post-use inspections of tow trucks for mechanical issues.
Verified operational condition and safety of all equipment.
Utilized radios or telephones to communicate with dispatch personnel regarding job details.
Communicated effectively with customers to assess their needs and provide appropriate solutions.
Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
Responded promptly to emergency calls from dispatch personnel for customers in need of help.
Provided courteous customer service at all times.
Drove a variety of tow trucks depending on the size and weight of the load being towed.
Worked closely with other drivers, mechanics, dispatch during shifts.
Operator/Laborer
E&B Natural Resources
02.2018 - 10.2021
Crude oil gravity measuring
Monitoring and evaluating variations in water-oil concentration levels.
Pipe fitting.
Fabricated storage tanks for petroleum products following industry standards.
Conducted regular inspections of storage tanks.
Maintain petroleum wells.
Performed routine checks of equipment for malfunctions.
Ensured adherence to California regulations.
Performed routine maintenance on equipment to ensure optimal performance.
Maintained cleanliness of work area and equipment.
Education
High school diploma -
Pacific Coast High School
Tustin, CA
01.2018
Skills
Customer Service
Problem-solving capabilities
Strong Work Ethic
Safety Management
Safe Driving Practices
Blueprint Reading
Fabrication
Certification
Forklift Certification
Timeline
Service Plumber
Big City Plumbing
03.2024 - Current
Tow Truck Driver
KO Towing & Recovery
03.2021 - 03.2024
Operator/Laborer
E&B Natural Resources
02.2018 - 10.2021
High school diploma -
Pacific Coast High School
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